At a Glance
- Tasks: Support users with ICT needs, diagnose issues, and improve services.
- Company: Join North East Lincolnshire Council's dynamic ICT team.
- Benefits: Enjoy flexible working, generous leave, and exclusive discounts.
- Other info: Applications using AI will be scrutinised; we value your unique input!
- Why this job: Be part of a diverse team making a real impact in the community.
- Qualifications: Strong technical skills and a proactive problem-solving attitude required.
The predicted salary is between 30000 - 42000 £ per year.
What’s the role all about?
This ICT Technician role is a key part of the ICT & Digital service at North East Lincolnshire Council. You’ll be part of a 13-person team, working closely with Senior and Advanced Technicians to deliver high-quality operational support. The role is central to maintaining and improving ICT services across the council, aligned with our ICT strategy and commitment to continuous service improvement.
What will your day look like?
Each day in this role brings something new. You’ll be the go-to person for delivering outstanding customer service, supporting users with a wide variety of ICT needs. Whether you\'re diagnosing and resolving issues with software, hardware, networking, or telephony, or collaborating with colleagues to tackle more complex technical challenges, your input will be vital. You’ll also play a key role in shaping the future of our ICT services by gathering and analysing data to inform policy and system improvements. While the role is primarily office-based, there will be opportunities for occasional home working, depending on the needs of the service.
Who are we looking for?
We’re looking for someone with a strong technical mindset and a proactive approach to problem-solving. You’ll be confident communicating with users at all levels, and thrive in a team environment where collaboration and support are key. A commitment to continuous improvement and delivering excellent service is essential, as is the ability to stay focused and flexible in a fast-paced setting with shifting priorities.
Why join us?
Because this isn’t just a job. It’s a chance to be part of a diverse team that keeps the council connected, up to date and able to work effectively. You’ll join a supportive, forward-thinking group that values your ideas, your skills, and your drive to make a difference.
AI Testing
We love AI and think it plays a great role in the world of work. However, for your application, we want to hear from YOU! As such, we will be testing applications to determine the use of AI, and applications that have heavily utilised the function will be scrutinised for suitability.
Work arrangement
This role is a blended working role (the duties of the role will require a blend of mainly office-based working due to the front-facing nature, with occasional home working in line with needs of the service).
Contact information
For more information, please refer to the attached guidance and role profile. If you would like an informal discussion, please contact:
ICT Team Manager, Gemma Winn. Email: Gemma.Winn@nelincs.gov.uk
Key Dates
Closing date – Sunday 19th April 2026
Interviews - Monday 4th May 2026
Interview experience
We want you to have the best interview experience with us, so will provide candidates selected for interview their questions the evening prior of meeting us.
Right to close
We reserve the right to close our adverts early if we have received a significant volume of suitable applications.
ICT Technician in Grimsby employer: North East Lincolnshire Council
North East Lincolnshire Council is an exceptional employer that prioritises employee well-being and professional growth. With a supportive work culture, generous leave entitlements, and access to exclusive benefits like flexible working arrangements and training opportunities, you will thrive in a dynamic team dedicated to delivering high-quality ICT services. Located in an area where living costs are significantly lower than in London, this role offers not just a job, but a chance to make a meaningful impact in your community.
Contact Details:
North East Lincolnshire Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land ICT Technician in Grimsby
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what North East Lincolnshire Council values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges North East Lincolnshire Council might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at North East Lincolnshire Council!
✨Direct Apply to North East Lincolnshire Council
Let's not forget to apply directly through the North East Lincolnshire Council website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace ICT Technician in Grimsby
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at North East Lincolnshire Council.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at North East Lincolnshire Council. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at North East Lincolnshire Council
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
