Web Advisor in Grimsby

Do you think you have the ability to create digital content that can truly transform public services? Are you digitally-savvy, with an eye for good web design and plain but engaging writing? If so, you’re the right person to join our great communications team. People living their best lives in North East Lincolnshire, that’s what this council wants. To achieve this aim, our communications team is looking for an ideas-driven web adviser to help shape our digital content - delivering content to guide, support and inspire.

Responsibilities

• Provide expert advice on usability, design, branding, and layout to colleagues across the council.
• Lead on quality control, conducting regular reviews and usability testing to ensure our digital platforms meet high standards.
• Use data and analytics to understand user behaviour and improve content based on evidence.
• Train and support colleagues, including Web Governance staff, helping them understand best practices in digital communication.
• Stay ahead of the curve, keeping up with the latest trends in web design, accessibility, and user experience - and bringing fresh ideas to the team.
• Collaborate with external suppliers when needed, ensuring third-party contributions align with our standards and goals.

You’ll be part of a dynamic communications team that values innovation, teamwork, and continuous improvement.

Who are we looking for?

The successful person will:

• Have excellent written communication skills and a keen eye for detail.
• Understand how people use websites and can write with the user in mind.
• Be confident using content management systems (CMS) and digital tools.
• Have a good understanding of accessibility and usability principles.
• Enjoy working collaboratively and can manage multiple priorities.

Desirable Experience

• Previous experience in a web content, digital communications or media role.
• Writing and design skills.
• Familiarity with web analytics tools (e.g. Google Analytics).
• Knowledge of HTML or web accessibility standards (WCAG).

Why Join Us?

We’re committed to delivering excellent customer experiences and digital services that work for everyone. You’ll be part of a supportive team that values creativity, collaboration, and ideas. If you’re passionate about digital communication and want to help shape the future of local government services, we’d love to hear from you.

Rewards and Support

As part of your RewardNEL package, you will have a generous leave entitlement (including bank holidays) and enrolment into a local government pension. You will also have access to our exclusive RewardNEL platform, which includes salary sacrifice schemes (Cycle2Work, Holiday Extra and Tusker), discounts at local shops and venues, wellbeing support, car parking offers, and access to new savings with major retailers. NELC staff can benefit from flexible working and excellent training and development opportunities and a fostering friendly scheme.

Support

If you need any help applying for this position, please contact Wendy Trask on (text or call). Wendy can support with digital access as well as offering advice and guidance about completing the application form.

Place and Equal Opportunities

Your earnings go further in North East Lincolnshire, house prices are four times less than in London. We regularly review data to ensure our recruitment processes are fair, transparent and promote equal opportunities for all. We also have an in-house Equalities Champions Group that works to promote and embed inclusivity in the workplace, helping us identify areas where we can take positive action, and make the organisation a safe space for colleagues to feel connected.