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- Tasks: Support children and families with administrative tasks in a collaborative team environment.
- Company: Join Redcar and Cleveland Borough Council, dedicated to enhancing community well-being.
- Benefits: Enjoy a full-time role with regular hours, no evenings or weekends, and training opportunities.
- Why this job: Make a real impact on families while developing your skills in a supportive setting.
- Qualifications: NVQ level 3 in business administration and IT literacy in Excel and Word required.
- Other info: Flexible team players with a passion for helping others will thrive here.
The predicted salary is between 24000 - 36000 £ per year.
Redcar and Cleveland Borough Council are seeking to recruit a full time Business Support Assistant for the Early Help Child and Family Intervention Service based within Dormanstown Family Hub to provide administrative and clerical support. The Child and Family Intervention service operates Monday to Thursday 8.30am to 5.00pm and 8.30am to 4.30pm on a Friday. It is closed evenings, weekends, and Bank Holidays.
As a Business Support Assistant, you will work as part of a small team who support children, young people and families open to the Child and Family Intervention Team under the remit of Early Help. You will be responsible for supporting with the administrative tasks for the service. You will work alongside co-located partners within the Family Hubs, this includes Health Services and Early Help colleagues.
Tasks will include:
- Creating outcome letters for referrals
- Minute taking at meetings
- Uploading documents
Training will be provided, but the ideal candidate will already be IT literate in Excel and Word. Good communication skills, previous experience of business administration, customer services and/or working with children and families and using case management systems would also be desirable. Candidates should also hold an NVQ level 3 business administration.
We expect candidates to be strong team players and to have a flexible approach to work and their own continuous professional development.
For an informal discussion regarding this post, please contact Bev Smith on 01642444624 or Leah Cowen on 01287555216.
Business Support Assistant - Intervention Team employer: North East Jobs
Contact Detail:
North East Jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Assistant - Intervention Team
✨Tip Number 1
Familiarise yourself with the Early Help Child and Family Intervention Service. Understanding their mission and values will help you align your responses during any discussions or interviews.
✨Tip Number 2
Brush up on your IT skills, especially in Excel and Word. Consider doing a quick online course or tutorial to ensure you're confident in using these tools, as they are essential for the role.
✨Tip Number 3
Prepare examples from your past experiences that demonstrate your administrative skills and ability to work in a team. Be ready to discuss how you've supported colleagues or managed tasks effectively.
✨Tip Number 4
Reach out to current or former employees of the Child and Family Intervention Team if possible. They can provide insights into the team dynamics and what it takes to succeed in this role.
We think you need these skills to ace Business Support Assistant - Intervention Team
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Business Support Assistant position. Highlight key skills such as IT literacy, communication skills, and experience in business administration.
Tailor Your CV: Customise your CV to reflect your relevant experience and skills that match the job description. Emphasise any previous roles in administration, customer service, or working with children and families.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and explains why you are a good fit for the team. Mention specific examples from your past experiences that demonstrate your ability to support administrative tasks effectively.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the role.
How to prepare for a job interview at North East Jobs
✨Show Your Administrative Skills
Since the role involves a lot of administrative tasks, be prepared to discuss your previous experience in business administration. Highlight specific examples where you successfully managed similar responsibilities, such as minute-taking or document management.
✨Demonstrate IT Proficiency
As the job requires IT literacy in Excel and Word, make sure to mention any relevant experience you have with these tools. You could even prepare to discuss how you've used them in past roles to improve efficiency or organisation.
✨Emphasise Teamwork and Flexibility
The position is part of a small team, so it's crucial to showcase your ability to work collaboratively. Share examples of how you've contributed to a team environment and your willingness to adapt to changing circumstances or tasks.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, especially in relation to working with children and families. Think of scenarios where you had to handle sensitive information or support someone in need, and be ready to explain your approach.
