Business Partner - Improvement

Join Our Team as an Improvement Business Partner

Are you driven by a passion for systems and process innovation—constantly seeking out opportunities for improvement and turning ideas into impactful, sustainable change?

Do you possess the leadership and vision to build and inspire a high-performing improvement team, championing transformation and elevating the quality of our HR and payroll services?

Do you bring proven expertise in HR systems, with a track record of leveraging technology to streamline operations and enhance user experience?

Look no further! We have a fantastic opportunity for an Improvement Business Partner to join our team here at Xentrall HR Services, Stockton-on-Tees Borough Council.

Xentrall HR Services delivers comprehensive Payroll and Recruitment support to both Stockton and Darlington Borough Councils, as well as to a wide network of schools and academies.

In this pivotal role, you will be responsible for establishing and leading a dynamic team dedicated to enhancing the performance of our wider HR Services. Your focus will be on driving service improvements, increasing operational efficiency, and identifying innovative opportunities for future growth.

We are seeking a proven leader with substantial experience in HR administration and payroll operations, ideally within the public sector. You will bring a strong track record of delivering transformational change and implementing process improvements that make a lasting impact.

For more detailed information about the role, please refer to the Job Description and Person Specification included in the Supporting Documents section.

Xentrall HR Services, in partnership with Stockton-on-Tees Borough Council, prides itself on being a great place to work where staff are trusted, valued, and supported to make a positive contribution at work.

We offer an excellent total reward package, including:

• A competitive salary of up to £42,708
• 27 days annual leave per year, rising to 32 with 5 years of service (plus bank holidays). Ability to purchase additional leave is also available.
• Generous Pension Scheme through the LGPS with the ability to pay extra and plan for retirement.
• Access to various employee benefits including learning & development opportunities, a car lease scheme, discounts at high street and online retailers, an employee assistance programme, and physiotherapy services.

And that’s not all – you can also work flexibly, with options to work part of your week at home.

For more information about working for Stockton-on-Tees Borough Council, please visit the Careers section on our website:

If you would like an informal discussion about the post, please contact Lee Shiells, Manager – Systems, Improvement & Recruitment, at or call 01642 528875.

We are planning to interview on 20th June 2025. You will receive notification through North East Jobs if you are shortlisted.

Please note that all communication regarding your application will be sent to your registered email address with North East Jobs, including interview invitations if shortlisted. Check your email after the closing date for updates from . All messages will also be available in the ‘My Messages’ section of your North East Jobs account.

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