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- Tasks: Support the Adult Access Team with admin tasks, communication, and record-keeping.
- Company: Join Redcar and Cleveland Borough Council, a forward-thinking council dedicated to community improvement.
- Benefits: Earn while you learn with a competitive salary and gain a nationally recognised qualification.
- Why this job: Be part of a dynamic team making a real difference in people's lives and communities.
- Qualifications: Must be 16+, with GCSE English and Maths at Grade 4 or above; commitment to learning required.
- Other info: This is an 18-month fixed-term apprenticeship with opportunities for internal job applications.
About Us
This is Redcar and Cleveland. We are an ambitious council keen to build on our strong track record of innovation and partnership working, ensuring that we create a flourishing future for the borough and all of its residents. Key to this is a committed workforce who always gives their best. Offering a fast paced, progressive working environment, Redcar and Cleveland Borough Council is a great career move.
The Adults & Communities Directorate consists of three strands, Adult Social Care, Community Development, and Public Health. Our aims are to continue to provide essential and highly valued services and to build capacity to enable local communities to make lasting change, improve quality of life and prosperity. As a directorate we lead on developing a culture of co-operation and co-production, respecting, and nurturing the skills and talents of local people and enabling them to fulfil their potential.
Our award-winning apprenticeship scheme provides a perfect way to earn a wage while you gain vital work experience and a nationally recognised qualification We recognise the value apprenticeships can bring to the local community, boosting skills and employment prospects and in addition you will be eligible to apply for internal job vacancies as and when they arise within the Council.
About the Role
Redcar and Cleveland Borough Council has an exciting new opportunity within the Adult Access Service which fits within the Adults Social Work & Safeguarding Section. The Adult Access Team, based in Redcar & Cleveland House is the first point of contact for adult social care and receives referrals/requests from a range of partnerships, including the Police, North East Ambulance Service and GP’s.
As the Adult Access Business support apprentice you will support the team administratively and tasks will include answering the telephone, producing accurate records and documents, including emails, letters and files, demonstrating good communication skills, whether it be face-to-face, on the telephone, in writing or on digital platforms through a variety of way including the use of our case management system (full training will be given).
We are looking for an enthusiastic, hard-working, positive individual who is self-motivated and able to work using their own initiative as well as being a team player. The successful candidate will be committed to providing an excellent service and be willing to learn and develop their knowledge.
Would like to find out more? Please see attached job description and person specification for further detailed information or for an informal discussion, please contact Leah the Senior Business Support Officer on 01642 771500 option 1 option 8 about this specific job role or alternatively please call the apprenticeship team on email apprenticeship@redcar-cleveland.gov.uk
Apprenticeship Qualification
During your apprenticeship you will be working towards the nationally recognised Business Administrator, level 3 qualification at Redcar College.
Essential Requirements
Apprenticeship opportunities are open to anyone over the age of 16 years old with no upper age limit.
You will need to have a minimum of:
Grade 4 (equivalent to Grade C or above) at GCSE English and Maths or functional skills level 2 qualification in English and Maths.
You will need to be committed/willing to work towards the level 3 qualification.
Join us for invaluable hands-on work experience, a qualification all whilst earning a highly competitive salary and receiving excellent terms and conditions of employment.
This is a fixed-term contract for 18 months. National Minimum Wage for your age will apply after the first year if over 19.
How to apply
Apply through North-East Jobs (www.northeastjobs.org.uk), further details can be found on our website www.redcar-cleveland.gov.uk/apprenticeships.
Please ensure when completing your application that you refer to the job description and essential criteria on the Person Specification when completing your application form, as this information is used to select candidates for interviews. Further information can be found within apprenticeship application form guidance document available on our website.
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Business Administrator Apprenticeship - Adult Access Team employer: North East Jobs
Contact Detail:
North East Jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Administrator Apprenticeship - Adult Access Team
✨Tip Number 1
Familiarise yourself with the Adult Access Service and its role within the council. Understanding how the team interacts with various partners like the Police and GP's will help you demonstrate your enthusiasm and knowledge during any discussions.
✨Tip Number 2
Reach out to Leah, the Senior Business Support Officer, for an informal chat about the role. This not only shows your initiative but also gives you insider information that can set you apart from other candidates.
✨Tip Number 3
Highlight your communication skills in any conversations or interviews. Since the role involves interacting with various stakeholders, showcasing your ability to communicate effectively will be crucial.
✨Tip Number 4
Be prepared to discuss your willingness to learn and develop. The council values self-motivated individuals, so sharing examples of how you've taken initiative in the past can strengthen your application.
We think you need these skills to ace Business Administrator Apprenticeship - Adult Access Team
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Business Administrator Apprenticeship. Highlight key skills and attributes that the council is looking for, such as communication skills and the ability to work both independently and as part of a team.
Tailor Your Application: When writing your application, make sure to tailor it specifically to the role. Use examples from your past experiences that demonstrate your enthusiasm, hard work, and commitment to providing excellent service, as these are qualities the council values.
Refer to the Person Specification: Ensure you refer to the essential criteria outlined in the Person Specification when completing your application form. This will help you align your skills and experiences with what the council is looking for, increasing your chances of being selected for an interview.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are important traits for a Business Administrator.
How to prepare for a job interview at North East Jobs
✨Research the Council
Before your interview, take some time to learn about Redcar and Cleveland Borough Council. Understand their values, mission, and the services they provide, especially within the Adults & Communities Directorate. This knowledge will help you demonstrate your genuine interest in the role and how you can contribute.
✨Showcase Your Communication Skills
As a Business Administrator Apprentice, strong communication skills are essential. Be prepared to discuss examples of how you've effectively communicated in previous roles or experiences. Whether it's face-to-face, over the phone, or in writing, showing that you can convey information clearly will impress the interviewers.
✨Demonstrate Initiative and Teamwork
The role requires someone who is self-motivated yet also a team player. Think of instances where you've taken the initiative to solve a problem or contributed positively to a team project. Sharing these experiences will highlight your ability to work independently while still valuing collaboration.
✨Prepare Questions for the Interviewers
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the role, the team, or the apprenticeship programme. This shows your enthusiasm for the position and helps you determine if it's the right fit for you.
