Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the Adult Care Social Work Team with administrative tasks and customer enquiries.
- Company: Join Redcar and Cleveland Borough Council, a forward-thinking council dedicated to community growth.
- Benefits: Earn while you learn with a competitive salary and gain a nationally recognised qualification.
- Why this job: Experience a dynamic work environment that values innovation and personal development.
- Qualifications: Must be 16+, with GCSE English and Maths at Grade 4 or above.
- Other info: This is an 18-month fixed-term apprenticeship with opportunities for internal job applications.
About Us
This is Redcar and Cleveland. We are an ambitious council keen to build on our strong track record of innovation and partnership working, ensuring that we create a flourishing future for the borough and all of its residents. Key to this is a committed workforce who always gives their best. Offering a fast paced, progressive working environment, Redcar and Cleveland Borough Council is a great career move.
The Adults & Communities Directorate consists of three strands, Adult Social Care, Community Development, and Public Health. Our aims are to continue to provide essential and highly valued services and to build capacity to enable local communities to make lasting change, improve quality of life and prosperity. As a directorate we lead on developing a culture of co-operation and co-production, respecting, and nurturing the skills and talents of local people and enabling them to fulfil their potential.
Our award-winning apprenticeship scheme provides a perfect way to earn a wage while you gain vital work experience and a nationally recognised qualification We recognise the value apprenticeships can bring to the local community, boosting skills and employment prospects and in addition you will be eligible to apply for internal job vacancies as and when they arise within the Council.
About the Role
As Business Support Apprentice you will report to the Business Support Team Leader to provide administrative support to the Adult Care Social Work Team. An integral part of the role is to respond to customer enquiries via a busy telephony system.
We are looking for an enthusiastic, hard-working, positive individual who is self-motivated and able to work using their own initiative as well as being a team player. The successful candidate will be committed to providing an excellent service and be willing to learn and develop their knowledge.
For further information about this specific role, please contact Vicky Brown on Team Leader on 01642 771500 or alternatively please contact the apprenticeship team on email apprenticeship@redcar-cleveland.gov.uk
Apprenticeship Qualification
During your apprenticeship you will be working towards the nationally recognised Business Administrator, Level 3 qualification at Redcar Adult Learning, based in Redcar College.
Essential Requirements
Apprenticeship opportunities are open to anyone over the age of 16 years old with no upper age limit.
You will need to have a minimum of:
Grade 4 (equivalent to Grade C or above) at GCSE English and Maths or functional skills level 2 qualification in English and Maths. You will need to be committed/willing to work towards the level 3 qualification.
Join us for invaluable hands-on work experience, a qualification all whilst earning a highly competitive salary and receiving excellent terms and conditions of employment.
This is a fixed-term contract for 18 months. National Minimum Wage for your age will apply after the first year if over 19.
#J-18808-Ljbffr
Business Administration Apprenticeship - Adult Business Support Team employer: North East Jobs
Contact Detail:
North East Jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Administration Apprenticeship - Adult Business Support Team
✨Tip Number 1
Familiarise yourself with the key values and goals of Redcar and Cleveland Borough Council. Understanding their commitment to innovation and community support will help you align your responses during any interviews or discussions.
✨Tip Number 2
Demonstrate your enthusiasm for the role by researching current projects within the Adults & Communities Directorate. Being able to discuss these initiatives shows your genuine interest and proactive approach.
✨Tip Number 3
Prepare to showcase your customer service skills, especially in handling enquiries via a busy telephony system. Think of examples from past experiences where you've successfully managed customer interactions.
✨Tip Number 4
Highlight your ability to work both independently and as part of a team. Consider sharing specific instances where you've demonstrated initiative or collaborated effectively with others to achieve a common goal.
We think you need these skills to ace Business Administration Apprenticeship - Adult Business Support Team
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Business Administration Apprenticeship. Tailor your application to highlight how your skills and experiences align with what they are looking for.
Highlight Relevant Skills: Emphasise your administrative skills, customer service experience, and ability to work both independently and as part of a team. Use specific examples from your past experiences to demonstrate these skills.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and the council's mission. Explain why you want to join the Adult Business Support Team and how you can contribute to their goals.
Proofread Your Application: Before submitting your application, make sure to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at North East Jobs
✨Research the Council
Before your interview, take some time to learn about Redcar and Cleveland Borough Council. Understand their values, mission, and the services they provide. This will help you demonstrate your enthusiasm for the role and show that you're genuinely interested in contributing to their goals.
✨Prepare for Common Questions
Think about the types of questions you might be asked during the interview, such as your experience with customer service or how you handle working in a team. Practising your answers can help you feel more confident and articulate during the actual interview.
✨Show Your Initiative
As the role requires self-motivation and initiative, be ready to share examples from your past experiences where you've taken the lead on a project or solved a problem independently. This will highlight your ability to work autonomously while still being a team player.
✨Ask Thoughtful Questions
At the end of the interview, be prepared to ask insightful questions about the role, the team, or the council's future plans. This shows your interest in the position and helps you determine if it's the right fit for you.
