Support and Engagement Worker

Support and Engagement Worker

Full-Time 28795 - 35193 £ / year (est.) No working from home possible
North East Combined Authority

At a Glance

  • Tasks: Support individuals with substance use issues and help them improve their lives.
  • Company: Join a compassionate team at Middlesbrough Council dedicated to community support.
  • Benefits: Flexible working, professional development, and a supportive team environment.
  • Other info: Opportunities for career growth and meaningful outcomes for individuals and communities.
  • Why this job: Make a real difference in the lives of vulnerable people and promote positive change.
  • Qualifications: Strong communication skills and a commitment to safeguarding and equality.

The predicted salary is between 28795 - 35193 £ per year.

Are you passionate about supporting people with substance use issues, and making a real difference to the lives of some of the most vulnerable members of our community?

We are looking for a motivated and compassionate Support and Engagement Worker to join our dedicated team.

This role provides flexible, trauma-informed support to people affected by substance user, many of whom face multiple challenges including housing issues, mental and physical ill health, offending behaviour and social exclusion.

You will work collaboratively across a range of community settings, including outreach locations, service users' homes, partner organisations, prisons, and courts, to reduce barriers to treatment and promote positive engagement.

Using a strength-based approach, you will help individuals access the services and opportunities they need to improve their quality of life and work towards recovery.

You will carry out assessments, harm minimisation and brief interventions, develop and implement support and safety plans, undertake risk assessments and work proactively with individuals who may present with behaviours that challenge.

This role requires confident multi-agency working, excellent communication skills, and a commitment to safeguarding, equality and outstanding customer care.

You will be part of a supportive team within Middlesbrough Council, with regular supervision, opportunities for professional development, and the chance to deliver meaningful, measurable outcomes for individuals and communities.

If you are resilient, empathetic, and committed to supporting people to make a positive change this may be the opportunity you are looking for!

Please note Middlesbrough Council do not currently offer sponsorships.

We operate a Guaranteed Interview Scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.

The above post is subject to an enhanced Disclosure and Barring Service (DBS) check.

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Support and Engagement Worker employer: North East Combined Authority

Northern Education Trust is an exceptional employer dedicated to enhancing the life chances of children and young people. With a strong focus on employee development, we offer comprehensive training programmes and opportunities for career progression across our family of schools. Our supportive work culture, combined with benefits like free flu vaccinations and onsite parking, makes Hetton Academy a rewarding place to work for those passionate about student wellbeing.

North East Combined Authority

Contact Details:

North East Combined Authority Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Support and Engagement Worker

Dive into Local Community Groups

Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at North East Combined Authority.

Attend Social Work Events and Workshops

Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from North East Combined Authority!

Showcase Your Passion and Expertise

Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like North East Combined Authority, will notice your enthusiasm!

Leverage Your Network

Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at North East Combined Authority or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.

We think you need these skills to ace Support and Engagement Worker

Compassion
Trauma-Informed Support
Multi-Agency Working
Excellent Communication Skills
Assessment Skills
Harm Minimisation
Brief Interventions

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.

Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!

Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!

Tailor Your Application to North East Combined Authority:Before hitting send, make sure to tailor your application specifically to North East Combined Authority! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!

How to prepare for a job interview at North East Combined Authority

Understanding the Role of Empathy

In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.

Demonstrating Knowledge of Frameworks

Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.

Showcasing Your Multi-Disciplinary Skills

In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.

Preparing for Scenario-Based Questions

Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.