At a Glance
- Tasks: Develop AI solutions and automate processes to enhance service efficiency.
- Company: Join South Tyneside Council's innovative Digital and ICT team.
- Benefits: Earn while you learn with a competitive salary and apprenticeship support.
- Other info: Gain a Level 4 Apprenticeship with mentorship and career growth opportunities.
- Why this job: Make a real difference in your community through tech and automation.
- Qualifications: Passion for tech, problem-solving skills, and a responsible approach to data.
The predicted salary is between 8.22 - 8.22 £ per hour.
You will work within the Digital and ICT Solution, Design and Data Team as an Apprentice AI and Automation Practitioner. In this exciting hands-on role, you will develop the skills needed to discover, design, build and support cutting-edge, AI-enabled automations. Your work will directly improve the efficiency, quality and consistency of services for both South Tyneside Council staff and residents.
What You Will Be Doing
- Working alongside experienced digital professionals, you will learn to bridge the gap between business processes and innovative technology:
- Discover and Map Processes: Collaborate with Council service teams to identify repetitive, rules-based tasks. You will map out current user journeys, highlight pain points and design streamlined, automated workflows;
- Build and Integrate Solutions: Gain practical experience configuring workflow automations using platforms like Microsoft Power Platform, integrating APIs and testing end-to-end solutions;
- Apply AI and Data Responsibly: Learn how to configure conversational AI, document understanding and smart triage tools - always ensuring solutions feature robust guardrails, data privacy and appropriate human-in-the-loop oversight;
- Support and Maintain: Create clear documentation, monitor live automations, assist with user training and track benefits like time saved and reduced error rates;
- Earn While You Learn: Dedicate official off-the-job training time each week toward completing your Level 4 Apprenticeship, supported by dedicated mentors every step of the way.
What We Are Looking For
- A Passion for Tech and Problem Solving: Interested in how AI, data and workflow automation can solve everyday operational challenges;
- A Responsible and Ethical Approach: An appreciation for data security, GDPR and the ethical use of artificial intelligence;
- Great Communication Skills: The ability to listen, collaborate and explain technical ideas clearly to non-technical colleagues;
- Accountability and Drive: A proactive mindset, keen attention to detail and a commitment to completing apprenticeship modules alongside day-to-day projects.
This role offers a unique opportunity to gain a recognised Level 4 AI and Automation Practitioner Apprenticeship while working on high-impact projects that directly benefit colleagues and residents.
For an informal discussion about this post, please contact Scott Lawson, Solution Design and Data Manager on (0191) 820 0110.
We offer an excellent benefits package and further information is available here - www.southtyneside.gov.uk/workinghere.
Please note that if you apply for this role, all communication regarding your application will be sent to the email address that you have registered with North East Jobs, please ensure you check your junk mail.
Closing date: Noon, Tuesday 18 August 2026.
AI and Automation Practitioner Apprentice – 37 hpw in South Shields employer: North East Combined Authority
Northern Education Trust is an exceptional employer dedicated to enhancing the life chances of children and young people. With a strong focus on employee development, we offer comprehensive training programmes and opportunities for career progression across our family of schools. Our supportive work culture, combined with benefits like free flu vaccinations and onsite parking, makes Hetton Academy a rewarding place to work for those passionate about student wellbeing.
Contact Details:
North East Combined Authority Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land AI and Automation Practitioner Apprentice – 37 hpw in South Shields
✨Get Hands-On with Projects
Dive into some practical projects or tinkering with automation systems—whether it’s building a small robot or setting up a home automation project. This not only boosts your skills but also gives you something tangible to showcase during interviews for your apprenticeship at places like North East Combined Authority!
✨Join Automation Communities
Connect with online forums and local meetups centred around automation and control systems. Platforms like Reddit, LinkedIn groups, or local tech hubs are gold mines for learning, networking, and even finding apprenticeship openings in your field.
✨Leverage Your School's Resources
Check out your school's career centre for connections and advice specifically about apprenticeship opportunities. They often have links to local companies, workshops, and events that can help you get your foot in the door and even put you in touch with North East Combined Authority.
✨Build a Portfolio of Your Work
Create a simple online portfolio to showcase any relevant projects or skills you've gained. Include photos, diagrams, or videos, showing what you can do. This could really impress recruiters when you're applying for an apprenticeship at North East Combined Authority!
We think you need these skills to ace AI and Automation Practitioner Apprentice – 37 hpw in South Shields
Some tips for your application 🫡
Show Your Technical Savvy:In the automation control systems field, it's essential to highlight your familiarity with programming languages and systems. If you've done any hands-on projects with PLCs or robotics, make sure to mention those in your CV. It’ll show that you’re not just book-smart but can apply your skills practically too!
Highlight Your Problem-Solving Skills:When applying for an apprenticeship, employers are keen to see your ability to tackle real-world issues. Share specific examples where you've identified a problem and how you approached a solution, even if it's from school projects or hobbies. This will demonstrate your analytical thinking and creativity in a technical setting.
Craft a Learning-Focused Cover Letter:While your CV showcases what you’ve done, your cover letter is the place to express your motivation and eagerness to learn. Outline why you're passionate about automation control systems, and mention any relevant coursework or certifications that support your learning journey. This is key for apprenticeship applications!
Tailor Your Application to North East Combined Authority:Make your application stand out by researching North East Combined Authority and specifying what excites you about working with them. Whether it’s their projects or technologies they use, referencing these in your CV or cover letter can show your genuine interest and tailor your submission to really resonate with them!
How to prepare for a job interview at North East Combined Authority
✨Show Off Your Tech Savvy
In the automation control systems field, it’s crucial to demonstrate your understanding of key technologies like PLCs and SCADA systems. Brush up on the basics of these tools and be prepared to answer questions on how they apply to real-world scenarios. It'll show that you’re not just keen, but also have a grasp of the essentials!
✨Practical Problem-Solving Skills
Expect to be given some problem-solving scenarios during the interview. You might be asked to explain how you'd approach a certain automation challenge or troubleshoot a hypothetical control system issue. Prepare by practising common problems you might encounter and thinking through your solution strategies.
✨Demonstrate Your Willingness to Learn
As an apprentice, your motivation and eagerness to learn are just as important as your technical skills. Be ready to share examples of how you've tackled new concepts or projects in the past, and discuss what you hope to gain from your time at North East Combined Authority. Show that you’re excited about the journey ahead!
✨Connect Your Hobbies to the Field
If you have any personal projects or interests that involve automation or control systems—like robotics or DIY electronics—definitely bring them up. This not only showcases your passion but also offers tangible evidence of your skills. It’s a great way to make your application memorable and relatable!
