We have an exciting role on offer within our ICT and Digital Team as a Service Desk Apprentice.
This is an exciting opportunity to earn while you learn, gaining real-world experience supporting the technology and systems used across the Council.
As a Service Desk Apprentice, you will support colleagues resolve issues and learning how modern digital services are delivered. You'll work alongside experienced ICT professionals who will support your development throughout your apprenticeship journey.
This apprenticeship offers technical training.
Core modules you will complete :
- IT Helpdesk Customer Service Fundamentals.
- Problem Solving and Innovation.
- SC-900 Microsoft Security, Compliance and Identity Fundamentals.
These industry-recognised modules will help you develop the technical, customer service and problem-solving skills needed to succeed in a modern technology environment.
No previous work experience is required.
We're looking for someone with a genuine interest in technology, a positive attitude, good communication skills and a willingness to learn.
In return, you'll receive structured training, mentoring from experienced professionals, hands-on experience with modern technologies, and the opportunity to build a rewarding long-term career in ICT.
If you're ready to develop your skills, gain recognised qualifications and help shape the future of digital services in Middlesbrough, we'd love to hear from you.
Start your ICT career with Middlesbrough Council and turn your passion for technology into a profession.
Middlesbrough Council do not currently offer sponsorships.
We operate a Guaranteed Interview Scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.
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Service Desk Apprentice employer: North East Combined Authority
Northumberland County Council is an excellent employer for those seeking flexible and meaningful work opportunities within the community. As part of the Staff Bank, you will enjoy a supportive work culture that values diversity and offers training to enhance your skills, all while contributing to the maintenance of local housing. With a focus on employee growth and a commitment to equal opportunities, this role provides a unique chance to make a positive impact in the Blyth area.
Contact Details:
North East Combined Authority Recruitment Team
