At a Glance
- Tasks: Lead a team managing financial assessments and billing for adult social care services.
- Company: Join Northumberland County Council, committed to creating opportunities for all.
- Benefits: Enjoy 26 days annual leave, pension scheme, and flexible working options.
- Other info: Dynamic role with opportunities for career growth and community impact.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Strong Maths and English skills, with experience in finance or customer service.
The predicted salary is between 37800 - 46200 £ per year.
We are looking to recruit a Finance Team Lead within Adult Social Care. The post holder will be responsible for managing 9 staff (Financial Assessments and Benefits Coordinators). The team is responsible for billing clients, their assessed contribution, for care and support services arranged by the Council (Residential and Non-Residential services). The team also completes financial assessment reviews for clients in permanent residential care in accordance with The Care Act 2014. The team operates a dedicated customer helpline for clients and their families, providing expert advice about care charges and account related queries.
The post holder must have advanced skills in Microsoft Excel, these skills are essential to the role to ensure accurate billing and identifying discrepancies using data analysis within the billing runs. The successful candidate must have excellent communication skills and be able to deal with complex queries regarding charging and assessments in line with The Care Act 2014. The individual will have access to DWP systems under strict guidelines. The post holder will be motivated and lead the team, ensuring processes are followed consistently and within set key performance indicators set by the department.
The post holder will work collaboratively with other Finance Leads, Managers and other teams within the Council. The role may require travelling to other Council offices, meeting clients and/or their financial representatives at their home, or at a Council site. The post is based at County Hall, Morpeth.
Requirements of this role:
- A high standard of Maths and English.
- The ability to work at a fast pace.
- Good organisational and time management skills.
- A valid UK Driving Licence with access to a car for work purposes.
Northumberland County Council's (NCC) vision is ‘Land of Great Opportunities', for current and future generations. We believe there is no better place to live and work.
Why choose us?
We have some outstanding benefits and perks to offer you, including:
- 26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part-time employees).
- Automatic enrolment into the Local Government Pension Scheme.
- Flexi scheme (if applicable) - up to 2 days flexible leave available per month (pro rata for part-time employees).
We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you have a disability and would prefer to apply in a different format, please see the alternative methods below. This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post.
Adult Social Care Finance Team Lead in Morpeth employer: North East Combined Authority
Northern Education Trust is an exceptional employer dedicated to enhancing the life chances of children and young people. With a strong focus on employee development, we offer comprehensive training programmes and opportunities for career progression across our family of schools. Our supportive work culture, combined with benefits like free flu vaccinations and onsite parking, makes Hetton Academy a rewarding place to work for those passionate about student wellbeing.
Contact Details:
North East Combined Authority Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Adult Social Care Finance Team Lead in Morpeth
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at North East Combined Authority.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from North East Combined Authority!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like North East Combined Authority, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at North East Combined Authority or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Adult Social Care Finance Team Lead in Morpeth
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to North East Combined Authority:Before hitting send, make sure to tailor your application specifically to North East Combined Authority! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at North East Combined Authority
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
