At a Glance
- Tasks: Support the community in building digital skills and confidence.
- Company: Join Middlesbrough Council's innovative Prevention, Provider and Support Services team.
- Benefits: Gain valuable experience, develop skills, and make a real difference in people's lives.
- Other info: Flexible working locations and opportunities for personal growth in a supportive environment.
- Why this job: Empower vulnerable individuals to access online services and enhance their independence.
- Qualifications: Excellent communication skills and a passion for helping others; ICT knowledge is a plus.
The predicted salary is between 25000 - 31200 £ per year.
We have an exciting role on offer within our Prevention, Provider and Support Services as a Digital Inclusion Apprentice on a fixed term contract upto 18 months.
We are looking to appoint an enthusiastic and self‑motivated person with excellent communication skills, and an interest in supporting others in the community to get online and build digital skills and confidence.
Include all your relevant experience and Maths and English qualifications, also, any ICT qualifications (these are not essential).
The Rekindle Digital Inclusion Service sits within Prevention, Provider and Support Services to help people stay independent, safe and well.
You will be working within a team of Digital Inclusion and Community Caseworkers to deliver a practical support and guidance to older, disabled and vulnerable individuals to help them build digital skills and confidence so they can access a wide range of online services and information.
You will also be required to support with a range of administration skills including screening digital inclusion referrals and data entry.
You will work from a range of venues, including our offices at Middlesbrough Independent Living Services, Cavendish House, Middlesbrough, TS4 3EB, as well as community venues such as Hubs and Libraries.
If this is you, this may be the opportunity you are looking for!
Please note Middlesbrough Council do not currently offer sponsorship.
The above post is subject to an enhanced Disclosure and Barring Service (DBS) check.
We operate a Guaranteed Interview Scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.
- Have a good knowledge of various digital devices and their operation.
- That you have the ability to interact with customers and service users face to face and on the telephone with a pleasant manner.
- You are confident in working in an office environment handling calls, emails and data.
- Good ICT and keyboard skills
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Digital Inclusion Apprentice (Level 3) employer: North East Combined Authority
Northern Education Trust is an exceptional employer dedicated to enhancing the life chances of children and young people. With a strong focus on employee development, we offer comprehensive training programmes and opportunities for career progression across our family of schools. Our supportive work culture, combined with benefits like free flu vaccinations and onsite parking, makes Hetton Academy a rewarding place to work for those passionate about student wellbeing.
Contact Details:
North East Combined Authority Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Digital Inclusion Apprentice (Level 3)
✨Maximise Your Local Education Network
Tap into your school or college’s career services as they often have connections with local education businesses, including potential apprenticeship opportunities. Attend any workshops or career fairs they host, as they can be a goldmine for meeting representatives from companies like North East Combined Authority.
✨Show Off Your Passion for Digital Learning
Get involved in online communities that focus on digital learning and education. Join forums, participate in webinars, and contribute to discussions on platforms like Twitter or LinkedIn. This not only gives you insider knowledge but also shows companies like North East Combined Authority that you're genuinely engaged in the field.
✨Be Ready for a Practical Assessment
Since this is an apprenticeship, be prepared to showcase your skills through practical assessments or tasks during interviews. Research common tasks in the digital-learning space and practice how you’d approach them, as this will help you stand out when applying to North East Combined Authority.
✨Craft Your Application for Impact
When applying for the apprenticeship, tailor your application to highlight any relevant skills or experiences you have with digital tools or teaching methods. Personalise it for North East Combined Authority, and don’t forget to express your enthusiasm for both education and technology!
We think you need these skills to ace Digital Inclusion Apprentice (Level 3)
Some tips for your application 🫡
Show Your Passion for Learning:When applying for an apprenticeship in digital learning and education, make sure to highlight your passion for education and technology. We want to see how motivated you are to grow and learn throughout your apprenticeship with us at North East Combined Authority.
Include Relevant Projects.:If you've worked on any tech-related projects or created educational content, definitely mention those! These can really demonstrate your skills and understanding of digital learning tools, which is crucial for the role of Digital Inclusion Apprentice (Level 3).
Be Clear About What You Want to Learn:In your cover letter, don’t be shy about sharing what you hope to achieve during your apprenticeship. Whether it’s mastering certain tools or gaining teaching experience, we want to know how you plan to make the most of your time with us at North East Combined Authority.
Polish Your CV for Education:Make sure your CV highlights any relevant education or certifications that pertain to digital learning. This could include your coursework, any workshops you attended, or even online courses – anything that shows your dedication to the field and your readiness for an apprenticeship.
How to prepare for a job interview at North East Combined Authority
✨Show Your Passion for Digital Education
During the interview, let your enthusiasm for digital learning shine through. Share experiences where you've used online tools or platforms, or even projects where you created educational content. This will show North East Combined Authority that you're not just looking for any role, but you genuinely care about making a difference in the digital education space.
✨Prepare for Scenario-based Questions
Given that it's a digital learning role, expect scenario-based questions that will test your problem-solving skills. Think about situations where you've had to adapt to new technologies or engage with learners remotely. It’s all about demonstrating your ability to thrive in an ever-evolving digital environment!
✨Highlight Your Learning Agility
As an apprentice, you’ll need to show your eagerness to learn. Discuss any relevant courses you've taken, online certifications, or workshops that can highlight your commitment to professional growth. Let North East Combined Authority know you're ready to absorb knowledge like a sponge!
✨Familiarise Yourself with Digital Tools
Brush up on popular digital education tools that might be relevant to the role, such as LMS platforms, video conferencing tools, or content creation software. We might even get into technical discussions about these tools in the interview, so being able to articulate your thoughts and experiences with them will definitely give you an edge!
