North Tyneside Council’s Housing and Property Services Team is seeking an enthusiastic, self-motivated individual to investigate and respond to Customer Complaints, Enquiries and Requests.
The role requires excellent communication and time management to meet statutory deadlines and respond to a wide range of enquiries with different priorities. The post holder will analyse trends to inform service improvements and engage with residents to resolve issues.
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Customer Relations & Complaints Specialist employer: North East Combined Authority
Northumberland County Council is an excellent employer for those seeking flexible and meaningful work opportunities within the community. As part of the Staff Bank, you will enjoy a supportive work culture that values diversity and offers training to enhance your skills, all while contributing to the maintenance of local housing. With a focus on employee growth and a commitment to equal opportunities, this role provides a unique chance to make a positive impact in the Blyth area.
Contact Details:
North East Combined Authority Recruitment Team
