Senior Clinical Advisor, Urgent Care & Tele-Assessment in Newcastle upon Tyne

Vacancies across the Trust area, Newburn, Hebburn and Wynyard. Are you considering your next step in your clinical career and want to work in a supportive environment? Use your skills and experience to serve and protect the people in your area. Come and join the team.

We are looking for experienced clinicians to work full or part-time within our Integrated Urgent Care Clinical Assessment Service in order to assess and deliver care to patients across all age-groups, some with complex needs. You will be providing assessment, medication advice and health information, supporting individuals to access the appropriate level of care including advice to manage their symptoms at home. Everyone at NEAS plays an important part in making sure all of our patients receive the correct treatment and care appropriate to their individual needs. It’s an exciting environment to work in, and the job satisfaction immense.

Main duties of the job:

• Senior Clinical Advisors are required to work as part of a multidisciplinary team within the service provided by providing high-quality, evidence-based healthcare to the immediate needs of the patient.
• You will require a critical understanding of detailed theoretical and practical knowledge and have specialist knowledge and experience.
• A depth of knowledge and understanding which enables you to perform at a high level of practice, take a leadership role, use and develop evidence to inform your practice and deal with complex, unpredictable patient presentations.
• You will be responsible for the telephone assessment of health and clinical needs, utilising professional clinical judgement, supported by NHS Pathways and other suitable clinical decision support systems across both 111 and 999.
• The role requires generalist and specialist skills to assess and deliver care to patients across all age-groups.
• You will provide assessment, medication advice and health information supporting individuals to access the appropriate level of care including advice to manage their symptoms at home.
• You will be responsible for the supervision, teaching and preceptorship, coaching and mentoring of other staff, which may include; students, other clinicians and health advisors.

Working for your organisation:

We employ 3,500 staff in 63 locations and serve a population of 2,600,000 in Northumberland, Tyne & Wear, County Durham, and Tees over 3230 square miles. Many people think the job of the ambulance service is to collect patients and take them to hospital, but we do much more! Paramedic skills have developed hugely in recent years, meaning we carry out more treatment at the scene and en-route to hospital. We have a dedicated clinical assessment service that allows us to provide patients with the most appropriate care from the beginning of the patient journey. We have a specialised branch of the Trust called HART which deals with explosions or terrorist attacks. Ultimately patients are the heart of everything that we do to support our mission of "safe, effective and responsive care for all". We value and respect the diversity employees bring to our workplace. We recruit a workforce that reflects the community we serve, and welcome applications from people from all backgrounds. To ensure we deliver on our aims in relation to diversity and inclusion we assess ourselves against a range of frameworks. We are ENEI Gold employer, Disability Confident Leader, Dyslexia Smart Award employer, Dementia Friendly, and part of Mind Blue Light programme and the Race at Work Charter from the Princes Responsible Business Network and are achieving across all objectives in NHS Equality Delivery System.

Detailed job description and main responsibilities:

Please see the attached job description in order to access the full responsibilities of the Senior Clinical Advisor role.

For further details / informal visits contact:

• Name: Gill Meddis
• Job title: Clinical Service Manager IUC CA
• Email address: gill.meddis@neas.nhs.uk

Person specification:

Qualifications:

• Essential criteria: Registered with the appropriate regulatory body, e.g. as a Registered General Nurse, Paramedic Educated to degree level or equivalent.
• Desirable criteria: Supervision/mentoring training or qualification, Leadership/management training or qualification.

Experience:

• Essential criteria: Substantial clinical experience in a range of settings. Experience of working in a multi-professional/multi-agency environment.
• Desirable criteria: Previous experience of supporting or managing change. Previous experience working within IUC / NHS 111 as clinical advisor or health advisor (or demonstrating a high degree of skill in remote patient assessment). Experience of coaching and mentoring others.

Training:

• Essential criteria: Willing and able to participate in CDSS training if required. Commitment to Continuous Professional Development (CPD) and lifelong learning.
• Desirable criteria: Knowledge of the client group and evidence of related training. Previous competency-based training in relevant field. IT experience with word processing, spreadsheets and other packages.