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- Tasks: Handle emergency calls and provide critical support to patients and healthcare professionals.
- Company: Join a dedicated regional ambulance service making a real difference.
- Benefits: Competitive salary, full training, and career progression opportunities.
- Why this job: Be the first point of contact in emergencies and help save lives.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Join a passionate team in a rewarding and impactful role.
The predicted salary is between 29500 - 31500 £ per year.
A regional ambulance service in the United Kingdom is seeking a Health Advisor to take 999 and 111 calls. This challenging role offers full training and career progression opportunities while providing critical support to patients and healthcare professionals.
The successful candidate will join a passionate team and be the first point of contact for emergency calls, ensuring appropriate care responses.
Expected remuneration ranges from £29,500 to £31,500 including unsocial hours payments.
Emergency Health Advisor: 111/999 Call Handler & Growth in Newcastle upon Tyne employer: North East Ambulance Service
Contact Detail:
North East Ambulance Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Emergency Health Advisor: 111/999 Call Handler & Growth in Newcastle upon Tyne
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with the responsibilities of an Emergency Health Advisor. This way, when you get that interview, you can show off your knowledge and passion for helping others.
✨Tip Number 2
Practice makes perfect! Try doing mock interviews with friends or family. Focus on common questions for call handlers and how you'd respond in emergency situations. This will help you feel more confident when it’s your turn.
✨Tip Number 3
Network like a pro! Connect with current or former employees of the ambulance service on LinkedIn. They can provide insider tips and maybe even put in a good word for you. Plus, it shows you're genuinely interested in the role!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got all the latest job openings, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications this way!
We think you need these skills to ace Emergency Health Advisor: 111/999 Call Handler & Growth in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Health Advisor role. We want to see how your background aligns with taking 999 and 111 calls, so don’t hold back on showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about emergency health services and how you can contribute to our team. Keep it engaging and personal – we love to see your personality come through.
Showcase Your Communication Skills: As a call handler, communication is key! In your application, highlight any experience you have in customer service or similar roles where you’ve had to communicate effectively under pressure. We want to know you can handle those critical calls!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at North East Ambulance Service
✨Know Your Emergency Protocols
Familiarise yourself with the key protocols and procedures for handling 999 and 111 calls. Understanding the basics of emergency response will not only boost your confidence but also show the interviewers that you’re serious about the role.
✨Showcase Your Communication Skills
As a Health Advisor, clear communication is crucial. Practice articulating your thoughts clearly and concisely. During the interview, demonstrate your ability to listen actively and respond appropriately, as this will be vital in real-life scenarios.
✨Highlight Your Team Spirit
This role involves working closely with a passionate team. Be prepared to discuss examples of how you’ve collaborated effectively in the past. Emphasising your ability to work well with others will resonate with the interviewers looking for a team player.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills under pressure. Think of examples from your past experiences where you had to make quick decisions or handle stressful situations, and be ready to share them during the interview.
