At a Glance
- Tasks: Manage parking appeals and process permit applications in a supportive team.
- Company: Join the Council's Parking Service with a focus on community support.
- Benefits: Training provided, flexible hours, and a chance to make a difference.
- Other info: Great opportunity for career growth and personal development.
- Why this job: Help motorists while gaining valuable experience in public service.
- Qualifications: No formal qualifications needed; just a willingness to learn.
The predicted salary is between 25000 - 30000 £ per year.
The role sits within the Council's Parking Service, working in the Notice Processing team. The Technical Support Officer will manage Penalty Charge Notices (PCNs) appeals issued against vehicles parking in contravention of a parking restriction and driving in bus lanes. The role also includes processing permit applications and statutory correspondence associated with parking legislation.
Responsibilities
- Review and decide appeals submitted by motorists, ensuring compliance with legal deadlines
- Process statutory documents and manage permit applications
- Maintain accurate records and databases to support the Parking Service
- Assist the debt recovery process and respond to public enquiries relating to parking appeals
- Keep PCN notice processing databases up to date
Qualifications
No formal qualifications are required – training will be provided.
DBS Statement
A Basic Level DBS Check will be required for this post.
Equal Opportunities / Reasonable Adjustment
Require a reasonable adjustment? If additional support is needed during recruitment or within the workplace, please indicate this to the hiring manager on your application. Declaring a reasonable adjustment will not subject you to any form of discrimination.
Technical Support (Appeals and Permits) employer: North East Ambition
Centurion Multi-Academy Trust is an exceptional employer that prioritises the professional growth of its staff while fostering a collaborative and innovative work culture. With a competitive salary and a commitment to operational excellence, employees are empowered to make a meaningful impact on the educational outcomes of pupils and the wider community. Located in a supportive environment, the Trust offers unique opportunities for leadership development and strategic involvement in shaping the future of education.
