At a Glance
- Tasks: Support social workers by managing data, organising meetings, and maintaining records.
- Company: Join Together for Children Sunderland, an outstanding children's service making a real impact.
- Benefits: Enjoy flexible working, professional development, and a supportive team environment.
- Other info: Diverse and inclusive workplace with a commitment to employee wellbeing.
- Why this job: Make a meaningful difference in the lives of children and families in your community.
- Qualifications: GCSEs in Maths and English, plus experience in administrative support.
The predicted salary is between 25989 - 25989 £ per year.
Business Support Assistant – Children’s Social Care Teams
Grade: 2 (SCP 5-6)
Salary: £25,948 - £25,989 per annum pro rata
Permanent: Full Time 37hpw or part time 18.5hpw
Interview Date: 18/19th August 2026
Join our Team
Together for Children Sunderland is on a transformative journey to make a real difference in the lives of children and young people in Sunderland. We are an outstanding Ofsted-rated Children’s service, if you’re committed to helping children, families, and our community thrive and have the skills to support our mission, we would love to hear from you.
Now we’re looking for a number of full time and part time Business Support Assistants who are organised, proactive and motivated to join our Business Support Team.
Why join us?
This isn't just an administration role. You'll be the backbone of our Children's Social Care services, ensuring our frontline teams have the support they need to focus on what matters most – improving the lives of children and families. Every call you answer, every meeting you coordinate, every record you maintain and every task you complete helps our social workers deliver the very best outcomes for children and young people.
The role
Are you highly organised, detail-orientated, and passionate about making a difference? Join our dedicated Children’s Social Care teams and play a vital role in supporting services that help children, young people and their families.
What you’ll do:
- Duties include inputting and retrieving information into the Liquid Logic database, organising meetings, managing key financial tasks, including petty cash, notetaking/minute taking, preparing, and sending letters and other office tasks to support our social work professionals.
- These are busy teams so the ability to be flexible, manage and prioritise workloads is essential to the service.
We are looking for candidates who:
- Provide essential administrative support to social work professionals.
- Accurately input, update, and retrieve data using the Liquid Logic system.
- Maintain accurate records in line with statutory procedures, legislation, and corporate standards.
- Have excellent communication and strong IT/keyboard skills.
- Have the ability to use these skills confidently in a conference/meeting situation.
- Have a clear understanding of the need for confidentiality.
- Are customer focused and have a high level of commitment to work in partnership with service users.
If you thrive in a fast paced environment we would love to hear from you.
We want you to apply if you:
- Hold 3 GCSE passes (4 to 9 or equivalent) including Mathematics and English Language; and/or Level 2 in Business and Administration (or equivalent).
- Have previous experience in a similar role covering a broad range of support tasks and procedures.
- Have a high level of accuracy and attention to detail when handling data and financial transactions.
Why work with us?
- Make a difference: Our work matters. The work we do is incredibly rewarding. Join us and make a difference in the lives of our children, families, and community.
- Inclusion: Thrive in our diverse and inclusive culture and be part of our employee networks, including Accessibility, LGBTQ+, Racial Equality, Armed Forces and Menopause.
- Work-Life Balance: We offer a hybrid model of working with agile and flexible working arrangements, including part-time opportunities, flexible hours, and the possibility of remote work arrangements.
- Professional Development: Advance your career with our comprehensive induction, supervision, peer support, and supportive environment.
- Be part of a happier, healthier workforce: Benefit from our wide range of wellbeing activities and employee assistance programmes.
- Attractive Salary, Benefits and Rewards.
What our team think:
We value diversity and strongly encourage applications from individuals of all backgrounds, including but not limited to various ages, disabilities, neurodiverse individuals, gender identities, sexual orientations, religions, beliefs, races, and ethnicities. We aim for our team to reflect the diversity of the communities we serve.
We are committed to making our application process accessible to everyone. Please reach out to our EDI Lead so we can discuss any adjustments or support we can provide during the recruitment process or within the workplace.
We operate a guaranteed interview scheme for applicants who can show they meet all the essential criteria and have indicated they have a disability, are a looked-after young person, are care experienced, or are a veteran.
Are you ready to make a difference?
Business Support Assistant - Children's Social Care in Sunderland employer: North East Ambition
Centurion Multi-Academy Trust is an exceptional employer that prioritises the professional growth of its staff while fostering a collaborative and innovative work culture. With a competitive salary and a commitment to operational excellence, employees are empowered to make a meaningful impact on the educational outcomes of pupils and the wider community. Located in a supportive environment, the Trust offers unique opportunities for leadership development and strategic involvement in shaping the future of education.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Assistant - Children's Social Care in Sunderland
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at North East Ambition.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from North East Ambition!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like North East Ambition, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at North East Ambition or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Business Support Assistant - Children's Social Care in Sunderland
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to North East Ambition:Before hitting send, make sure to tailor your application specifically to North East Ambition! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at North East Ambition
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
