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- Tasks: Assist in billing and collection for Council Tax and Business Rates.
- Company: Join a supportive team at South Tyneside Council.
- Benefits: Enjoy a competitive salary and excellent benefits package.
- Other info: Hybrid working options available with opportunities for continuous improvement.
- Why this job: Make a difference in your community while developing your skills.
- Qualifications: 5 GCSEs at Grade C or above, including Maths and English.
The predicted salary is between 28598 - 28598 £ per year.
We are looking for a team player who is highly organised and self‑motivated with a professional manner and the effective communication skills to work in the Revenues and Benefits Service as part of the Revenues Team. As a Revenues Officer (Billing and Collection), you will assist in the day‑to‑day activities concerning Council Tax, Business Rates and Housing Benefit overpayment, billing and collection. This will include maintaining the database to reflect changes in liability and issuing bills and invoices as appropriate.
You will work with members of the team, supporting change through innovation and new solutions, to ensure continuous service improvement. If you are enthusiastic, have the necessary skills and experience to join our team and are dedicated to continuous improvement, we would like to hear from you.
You will have 5 GCSE’s at Grade C or above, including Maths and English, and have experience of collecting Local Authority Revenues. Experience of using Capita (Academy) Revenues and Benefits System and Civica Workflow would be an advantage but is not essential.
For an informal discussion about this post, please contact Cheryl Benham, Revenues Team Leader on (0191) 424 4211. We offer an excellent benefits package and further information is available here - www.southtyneside.gov.uk/workinghere.
Please note that if you apply for this role, all communication regarding your application will be sent to the email address that you have registered with North East Jobs, please ensure you check your junk mail. Closing date: Noon, Friday 8 May 2026.
Revenues Officer (Billing and Collection) in South Shields employer: North East Ambition
Contact Detail:
North East Ambition Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Revenues Officer (Billing and Collection) in South Shields
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the Revenues Team on LinkedIn. A friendly chat can give you insider info and maybe even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of Council Tax and Business Rates. We want to see that you’re not just a great communicator but also know your stuff!
✨Tip Number 3
Show off your organisational skills during the interview. Bring examples of how you've managed databases or improved processes in previous roles. We love a candidate who can think outside the box!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team.
We think you need these skills to ace Revenues Officer (Billing and Collection) in South Shields
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your organisational skills and any relevant experience in billing and collection to show us you’re the right fit for the Revenues Team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how your background aligns with our needs. Don’t forget to mention your commitment to continuous improvement, as that’s something we value highly.
Showcase Your Communication Skills: Since effective communication is key in this role, make sure your application is clear and professional. Use straightforward language and structure your thoughts logically so we can easily see your potential as a team player.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly, and you’ll find all the necessary details there to help you along the way!
How to prepare for a job interview at North East Ambition
✨Know Your Stuff
Make sure you brush up on the specifics of Council Tax, Business Rates, and Housing Benefit overpayments. Familiarise yourself with the day-to-day activities of a Revenues Officer and be ready to discuss how your experience aligns with these responsibilities.
✨Show Off Your Communication Skills
As effective communication is key in this role, prepare examples of how you've successfully communicated with team members or clients in the past. Think about times when you’ve had to explain complex information clearly and concisely.
✨Demonstrate Your Organisational Skills
Being highly organised is crucial for this position. Come prepared with examples of how you manage your workload, prioritise tasks, and maintain accuracy in your work. You might even want to share any tools or methods you use to stay organised.
✨Embrace Continuous Improvement
The job description mentions supporting change through innovation. Be ready to discuss any ideas you have for improving processes or services in a revenues context. Showing that you're proactive about continuous improvement will set you apart from other candidates.