At a Glance
- Tasks: Support payroll services, ensuring accurate and timely colleague payments.
- Company: Join North Tyneside Council's People Team with a focus on excellent customer service.
- Benefits: Gain valuable experience in a supportive environment with opportunities for growth.
- Other info: Collaborative team atmosphere with a commitment to safeguarding and continuous improvement.
- Why this job: Make a difference by helping colleagues get paid correctly while enhancing your skills.
- Qualifications: Customer-focused admin experience; HR or payroll exposure is a plus.
The predicted salary is between 24000 - 28000 £ per year.
Colleague Services are looking for a Payroll Assistant to join the People Team, supporting the delivery of high-quality payroll services across North Tyneside Council. Under the direction of the Payroll and Pensions Manager, the role is responsible for completing administration relating to colleague pay, ensuring records are accurate, up to date and that colleagues are paid correctly and on time.
The role provides frontline advice and guidance to managers and employees on payroll-related queries, including pay, pensions, terms and conditions and statutory payments, while maintaining a strong focus on excellent customer service. The postholder will support a wide range of internal customers, ensuring payroll processes are delivered in line with relevant legislation, policies, deadlines and service standards. They will also contribute to process improvements, reporting and project work to support continuous service development.
The successful candidate
The successful candidate will have experience of working in a customer-focused administrative environment, ideally with exposure to HR or payroll systems. They will demonstrate a strong attention to detail, the ability to manage competing priorities and work to deadlines, and confidence in handling sensitive information. They will be able to provide advice and guidance to managers and colleagues, interpret data, and maintain accurate records, while working collaboratively as part of a team.
Experience of payroll processes, including calculations related to pay, deductions, tax and pensions, would be advantageous, alongside strong ICT skills including Excel, Word and Outlook. The ideal candidate will be proactive, customer-focused and committed to delivering a high-quality service, while contributing to service improvements and supporting wider team objectives.
Contact Sharon Cheetham – Payroll and Pensions Manager sharon.cheetham@northtyneside.gov.uk
Reasonable Adjustments
If you feel a reasonable adjustment will provide additional support in both the recruitment process and within the workplace, please indicate this to the hiring manager on your application. Declaring a reasonable adjustment will not subject you to any form of discrimination when determining which applicants are successful for interview and employment with us.
Safeguarding
Alongside our People First strategy, we are committed to safeguarding and promoting the welfare of children and young people, and adults at risk of harm. All staff and volunteers are expected to share this commitment and to familiarise themselves with all relevant policies, procedures and guidance. Within North Tyneside, safeguarding is everybody’s business.
Payroll Assistant in Shiremoor employer: North East Ambition
North Tyneside Council is an excellent employer that prioritises the well-being and development of its employees. With a strong commitment to customer service and continuous improvement, the People Team fosters a collaborative work culture where staff are encouraged to grow professionally while making a meaningful impact in the community. Located in North Tyneside, employees benefit from a supportive environment that values diversity and inclusivity, alongside opportunities for training and career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Payroll Assistant in Shiremoor
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at North East Ambition!
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Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at North East Ambition.
We think you need these skills to ace Payroll Assistant in Shiremoor
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at North East Ambition. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to North East Ambition and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at North East Ambition. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to North East Ambition's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at North East Ambition
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with North East Ambition.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at North East Ambition will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact North East Ambition and how you would contribute to adapting HR strategies.
