At a Glance
- Tasks: Collect passenger insights and transform chaos into meaningful data.
- Company: Join Nexus, a community-focused team that values curiosity and collaboration.
- Benefits: Enjoy free travel, generous leave, and a supportive pension scheme.
- Other info: Be part of a diverse team with excellent career growth opportunities.
- Why this job: Make a real impact while working in a fun, dynamic environment.
- Qualifications: Strong interpersonal skills and attention to detail are essential.
The predicted salary is between 30000 - 40000 £ per year.
Join Nexus as a Researcher and dive headfirst into a world where curiosity isn’t just welcomed—it’s practically our love language, giving you the chance to poke at big questions, uncover clever insights, and help shape our people journey while working with a team that celebrates bright ideas, bold thinking, and the occasional “aha!” moment that shows up at completely unreasonable hours.
- Typical Day
- Start your shift by grabbing your handheld device, your loyal sidekick in the quest for accurate transport data.
- Hop onto a Metro, bus or ferry and begin collecting passenger insights like a friendly undercover detective.
- Chat with travellers, ask questions, and listen closely — all while keeping your customer‑service charm switched firmly to “on.”
- Count passengers with the precision of someone guarding the last biscuit in the tin.
- Work solo or team up with fellow researchers, depending on the mission of the day.
- Adapt on the fly when timetables misbehave, routes change, or the weather decides to add “character” to your day.
- Feed your collected data back to the office, helping turn real‑world chaos into meaningful insights.
- Finish your shift knowing you’ve helped keep Tyne & Wear’s transport story accurate, human, and surprisingly entertaining.
About You
- Comfortable using handheld electronic devices — basically, you and a tablet become best friends instantly.
- Quick to learn new processes, like a human software update that actually installs smoothly.
- Interpersonal skills so good you could probably charm a grumpy pigeon.
- Verbal communication, questioning, and listening skills sharp enough to make you the Sherlock Holmes of small talk.
- A positive, flexible, and reliable attitude — the kind of person who rolls with surprises and still smiles about it.
- Attention to detail that borders on “I notice everything,” in a helpful, non‑creepy way.
- Time‑keeping skills that would impress even the most punctual train.
- A natural accuracy‑wizard, especially when collecting data that needs to be spot‑on.
- Equally happy flying solo or teaming up with others — a social chameleon with purpose.
- A customer‑focused mindset — you genuinely like people, even before your morning coffee.
Who we are looking for
You must be able to work collaboratively as part of a team that lives our company values every day supporting each other, delivering exceptional service, and creating a positive, respectful environment for colleagues and customers alike.
As a colleague within Nexus, you will take pride in delivering your best performance, respecting others and working towards team goals through collaboration, agility and embracing learning opportunities.
Our Team
You will join a diverse team who are passionate about the role.
There are 19 of us in the team and some of us have worked in the role for over 25 years.
The great news is, between us we have a fantastic set of knowledge and skills to support each other to get the job done.
About Us
We care for our communities, deliver with trust and accountability, and adapt with innovation.
Every journey is designed to be sustainable, inclusive, and customer-focused because when we move forward together, we create a cleaner environment, a stronger economy, and a better future for all.
What we offer
- This is a Monday to Sunday job, consisting of early, middle and late shifts.
- You’ll work a 36‑hour week.
- You’ll be part of a generous pension scheme (Local Government Pension Scheme).
- 28 days annual leave per year (pro rata) plus bank holidays and time off for volunteering too.
- Enjoy travelling for free in Tyne and Wear with our enhanced travel benefits for you and your family.
- Free or discounted travel with Grand Central, LNER, Lumo, Northern Rail and Trans Pennine Express.
- You will have the opportunity to contribute to a health cash plan that will contribute (and dependants if you have them) towards dental costs, optical, and lots more.
- Access to our reward app with over 1000 plus high street discounts on groceries, holidays and days out.
- We like to grow our own colleagues (not literally of course!), so when you’re ready for the next step in your career, we can help develop you.
- #J-18808-Ljbffr
StudySmarter Expert Advice🤫
We think this is how you could land Researcher
✨Get Involved in Research Communities
Dive headfirst into the scientific research world by joining relevant communities and forums. Engage in discussions, share your insights, and even attend conferences or seminars in your field. This not only boosts your visibility but can also lead to potential job opportunities—don't forget to connect with like-minded folks!
✨Show Off Your Research Projects
Have you worked on any cool research projects? Make it easy for potential employers to see your work by creating a portfolio or a personal website. This way, when you apply for roles like the one at North East Ambition, you can point them to your projects and publications, showcasing your expertise directly.
✨Utilise Professional Networks
Networking is key in scientific research. Join professional bodies or organisations related to your field. They often have job boards and resources tailored for job seekers. Make connections with professionals who may know about openings or can give you tips on landing a full-time position.
✨Keep Your Eyes on Openings & Apply Directly
Don’t just rely on job boards! Keep an eye on the careers section of the websites of companies like North East Ambition. Apply directly through their website because sometimes they post jobs there before anywhere else. Plus, it shows your proactive approach!
We think you need these skills to ace Researcher
Some tips for your application 🫡
Highlight Your Research Experience:When applying for a full-time role in scientific research, make sure to emphasise your research experience prominently in your CV. Share specific projects you’ve worked on, the methodologies you used, and any significant findings. If you’ve published papers or presented at conferences, definitely include that too – it shows you’re on it in the academic world!
Tailor Your Cover Letter to the Research Area:Your cover letter should reflect your passion for the specific area of research at North East Ambition. Mention relevant experiences that align with the organisation’s goals or projects. This shows that you’ve done your homework and are genuinely interested in the position – plus, it helps us see how you’d fit into the team dynamics.
Showcase Your Data Analysis Skills:In scientific research, data analysis skills are a big deal! Make sure to detail any relevant analytical tools or software you’re familiar with, like R, Python, or statistical packages. Employers are keen to know you can handle the data-heavy elements of the role, so add specific examples where you’ve used these skills effectively.
Discuss Your Future Research Goals:In your motivation section, it’s a great idea to talk about your future research goals and how they align with the work being done at North East Ambition. This shows that you’re not just looking for any job, but rather a chance to contribute meaningfully to the field. We love to see applicants who are forward-thinking and enthusiastic about their research journey!
How to prepare for a job interview at North East Ambition
✨Showcase Your Research Skills
In scientific research, it’s crucial to demonstrate your ability to design and conduct experiments. Come armed with examples of past projects where you've developed hypotheses, collected data, and analysed results. Be ready to discuss any specific methodologies or tools you’ve used, like PCR techniques or statistical software.
✨Prepare for Technical Questions
Expect some technical questions specific to your field. Make sure you're up to speed with recent advancements in scientific research related to the role at North East Ambition. Brush up on concepts relevant to their projects and be prepared to discuss how you would approach a specific research problem or challenge they might face.
✨Know Your Publications
If you've authored or co-authored any papers, be prepared to discuss them! Highlighting your contributions to published research can really set you apart. It shows not only your expertise but also your ability to communicate complex ideas clearly, which is key in scientific research roles.
✨Exhibit Your Team Spirit
In full-time roles, collaboration is often at the heart of scientific research. Prepare examples that show how you've successfully worked in teams, dealt with conflicts, or contributed to group projects. We want to know how you can work effectively with the team at North East Ambition to drive research projects forward.
