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- Tasks: Support individuals facing challenges with substance use, domestic abuse, and homelessness through flexible engagement.
- Company: Join Middlesbrough Council, dedicated to improving lives in the community.
- Benefits: Receive comprehensive training and enjoy a supportive team environment.
- Why this job: Make a real difference in people's lives while developing valuable skills in a rewarding role.
- Qualifications: Strong communication skills and a passion for helping others are essential; experience is a plus.
- Other info: This is a fixed-term role until 31.03.2026; driving license required.
The predicted salary is between 28800 - 43200 £ per year.
Working within Middlesbrough Council, our team helps those experiencing problems with substance use, domestic abuse, and homelessness. We are looking for a passionate, motivated individual to join our team as a Floating Recovery Support Worker.
This role aims to provide flexible support to our service users in a way that facilitates engagement- providing a combination of office-based support, home visits and appointments in community locations. In undertaking duties the successful candidate will use a trauma-informed strength-based approach to enable a person to access the services they need to improve their quality of life, gain/maintain suitable, stable accommodation and increase their level of protection from risk.
The post holder will be working as part of a dedicated team in Middlesbrough Council and must be an effective team player, experienced in multi-agency working and committed to providing outstanding customer care while demonstrating tangible outcomes. Previous experience/knowledge of substance use services is desirable but not essential- this includes those with lived experience.
The successful candidate will be provided with a comprehensive training package.
The duties of this role include (but are not limited to) the following:
Implementing suitable housing support plans based on needs identified during service users\’ initial entry into service assessment.
Carrying out risk assessments and implementing risk management where appropriate.
Empowering service users to live as fully and independently as possible within their local community, by supporting them to develop life management skills and becoming independent in the areas of budgeting, cooking, shopping and maintaining their dwelling.
Providing housing support for the service users to maintain the security and safety of their dwelling.
Providing housing support which will allow the service user to manage their health and well-being e.g. support to access advice and information about general health as part of a package of support and signposting to other services.
Planning service delivery contact flexibly to meet individual needs and adopt a proactive approach to engagement so it maximises service accessibility.
This includes working in a wide range of settings and communicating via a range of methods.
Sign-posting service users to providers of specialist advice where appropriate e.g. CAB, welfare rights, advocacy service and other community groups.
Encouraging, enabling and supporting service users to maintain good relations and avoid disputes.
Taking the lead professional role where this is required and supporting colleagues from other agencies, including rapid response to crises where applicable.
Providing assertive and persistent support to individuals and agencies to ensure effective engagement to achieve personal goals and aspirations.
Working with service users to accurately record and maintain their progression, records and plans.
Ensuring individuals have regular, up-to-date copies of their support plan and safety plan.
Recording activity and results, accurately and promptly, to support project evaluation as well as funding and research requirements.
Attending supervision regularly and committing to continuous professional development.
To be successful in this role you will need to have:
Excellent communication and interpersonal skills
The ability to build quick rapport with others
Resilience in the face of challenges
A passion for helping and commitment to continuous professional development
Strong organisation skills and the ability to manage and prioritise your workload
The ability to work as part of a team
Please note, this is a fixed term vacancy until 31.03.2026.
A Full UK Driving License and business insurance are essential for this role.
The above post is subject to an enhanced Disclosure and Barring Service (DBS) check.
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Recovery Housing Floating Support Worker employer: North East Ambition
Contact Detail:
North East Ambition Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recovery Housing Floating Support Worker
✨Tip Number 1
Familiarise yourself with the principles of trauma-informed care and strength-based approaches. Understanding these concepts will not only help you in interviews but also demonstrate your commitment to the values that underpin the role.
✨Tip Number 2
Network with professionals in the field of substance use and homelessness support. Attend local community events or workshops to meet people who work in similar roles, as they can provide insights and potentially refer you to opportunities.
✨Tip Number 3
Prepare for situational questions during the interview by thinking about past experiences where you've demonstrated resilience and teamwork. Be ready to share specific examples that highlight your problem-solving skills in challenging situations.
✨Tip Number 4
Research Middlesbrough Council and their initiatives related to housing support and community services. Showing that you understand their mission and how you can contribute will set you apart from other candidates.
We think you need these skills to ace Recovery Housing Floating Support Worker
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Recovery Housing Floating Support Worker position. Tailor your application to highlight how your skills and experiences align with these needs.
Highlight Relevant Experience: If you have experience in substance use services, domestic abuse support, or homelessness assistance, make sure to emphasise this in your CV and cover letter. Even if you have lived experience, it can be a valuable asset.
Showcase Your Skills: Demonstrate your excellent communication, interpersonal skills, and resilience in your application. Provide specific examples of how you've built rapport with clients or managed challenging situations in the past.
Personalise Your Cover Letter: Write a compelling cover letter that reflects your passion for helping others and your commitment to continuous professional development. Mention why you want to work with Middlesbrough Council and how you can contribute to their mission.
How to prepare for a job interview at North East Ambition
✨Show Your Passion for Helping Others
Make sure to express your genuine passion for supporting individuals facing challenges like substance use and homelessness. Share any personal experiences or motivations that drive you to work in this field, as it will resonate with the interviewers.
✨Demonstrate Your Teamwork Skills
Since this role requires effective collaboration with a dedicated team, be prepared to discuss examples of how you've successfully worked in a team environment. Highlight your ability to communicate and support colleagues from different agencies.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle crises. Think of specific scenarios where you've had to implement support plans or manage risks, and be ready to explain your thought process and actions.
✨Highlight Your Organisational Skills
This role involves managing multiple tasks and prioritising workloads. Be ready to discuss how you stay organised, perhaps by sharing tools or methods you use to keep track of your responsibilities and ensure timely follow-ups with service users.