Parent Support Worker

Parent Support Worker

Full-Time 24000 - 28000 £ / year (est.) No working from home possible
North East Ambition

At a Glance

  • Tasks: Support parents in engaging with their children's learning and overcoming barriers.
  • Company: Hawthorn Primary School, a nurturing and inclusive environment.
  • Benefits: Clear progression opportunities, professional development, and a supportive team.
  • Other info: Join a community-focused school dedicated to safeguarding and promoting welfare.
  • Why this job: Make a real difference to families while developing your skills in family support.
  • Qualifications: Caring attitude and ability to work collaboratively with families and staff.

The predicted salary is between 24000 - 28000 £ per year.

Hawthorn Primary School is seeking a caring, proactive, and motivated Parent Support Advisor to join our school team. This role plays a vital part in supporting parents and carers to engage positively with school life, overcome barriers, and strengthen outcomes for children and families. Working closely with school staff, families, and partner agencies, you will provide practical and emotional support to parents, helping them to build confidence, develop skills, and access appropriate services. This is a rewarding role within a nurturing primary school environment that places children and families at the heart of everything we do.

Key Responsibilities

  • Support parents to engage in their children’s learning and development
  • Deliver targeted parenting support, including advice, workshops, and signposting
  • Work with families to improve attendance
  • Build partnerships with schools and external agencies to coordinate support
  • Contribute to Early Help Plans and multi‑agency approaches
  • Maintain up-to-date knowledge of local services to enable effective referrals
  • Gather feedback and data to evaluate impact and improve services
  • Provide administrative support, record keeping, and respond to enquiries
  • Promote equality, inclusion, and safeguarding in all aspects of work

What We Offer

  • Clear progression opportunities, with scope to develop the role and build specialist skills in family support
  • A supportive and welcoming school team committed to staff wellbeing
  • Extensive professional development opportunities, including training, supervision, and mentoring
  • Opportunities to work closely with Newcastle Local Authority services and partners
  • A fulfilling role where you can make a real difference to children and families in our community

Why Join Our School?

At Hawthorn, we pride ourselves on being a supportive, inclusive, and family‑focused school, where every member of the Hawthorn Family is valued and respected. We work closely with parents and carers to ensure children thrive both in and out of the classroom. This role offers excellent opportunities to further develop your skills and gain valuable experience in family support, with the potential to take on increased responsibility over time. You will be supported through training, supervision, and professional development within a positive, collaborative school environment, making this an ideal opportunity for someone looking to grow their career while making a meaningful difference to families in our community.

Safeguarding and Equal Opportunities

Hawthorn Primary School and Newcastle City Council are committed to safeguarding and promoting the welfare of children and young people. The successful candidate will be required to undergo an enhanced DBS check. We welcome applications from all suitably qualified candidates.

Closing date: Thursday 4th June 2026 at 12pm

Parent Support Worker employer: North East Ambition

Hawthorn Primary School is an exceptional employer that prioritises the wellbeing and professional growth of its staff within a nurturing and inclusive environment. As a Parent Support Worker, you will have the opportunity to make a meaningful impact on families while benefiting from extensive training and development opportunities, all within a supportive team dedicated to fostering positive relationships between parents and the school community.

North East Ambition

Contact Details:

North East Ambition Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Parent Support Worker

Tip Number 1

Network like a pro! Reach out to current or former staff at Hawthorn Primary School on LinkedIn or through local community groups. A friendly chat can give you insider info and maybe even a referral!

Tip Number 2

Show your passion! When you get the chance to meet with the hiring team, share your personal experiences that relate to supporting families. Let them see how much you care about making a difference in the community.

Tip Number 3

Prepare for the interview by researching local services and support networks. Being knowledgeable about what's available will show you're proactive and ready to hit the ground running!

Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email expressing your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.

We think you need these skills to ace Parent Support Worker

Empathy
Communication Skills
Problem-Solving Skills
Knowledge of Local Services
Partnership Building
Administrative Skills
Record Keeping

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Parent Support Worker. We want to see how you can support parents and engage with families, so don’t hold back on sharing relevant examples!

Show Your Passion:Let your enthusiasm for working with families and children shine through in your application. We’re looking for someone who genuinely cares about making a difference, so share why this role excites you and how you can contribute to our supportive school environment.

Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate well-structured applications that are easy to read, so make sure your key points stand out!

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Hawthorn Primary School.

How to prepare for a job interview at North East Ambition

Know the Role Inside Out

Before your interview, make sure you thoroughly understand the Parent Support Worker role. Familiarise yourself with the key responsibilities mentioned in the job description, such as supporting parents and engaging with local services. This will help you demonstrate your knowledge and enthusiasm during the interview.

Showcase Your Empathy and Communication Skills

As a Parent Support Worker, you'll need to connect with families on a personal level. Prepare examples from your past experiences where you've successfully supported others or resolved conflicts. Highlight your ability to communicate effectively and build trust, as these are crucial skills for the role.

Research the School and Community

Take some time to learn about Hawthorn Primary School and its values. Understanding the school's approach to family engagement and community involvement will allow you to tailor your answers to align with their mission. Mention any specific programmes or initiatives that resonate with you during the interview.

Prepare Questions to Ask

Interviews are a two-way street, so come prepared with thoughtful questions. Ask about the support systems in place for Parent Support Workers, opportunities for professional development, or how the school measures the impact of their support services. This shows your genuine interest in the role and helps you assess if it's the right fit for you.