At a Glance
- Tasks: Assist in retail operations and provide excellent customer service to maximise charity income.
- Company: Join Age UK County Durham, a charity dedicated to supporting older people.
- Benefits: Earn £24,454 pro-rata, enjoy pension contributions, and flexible working hours.
- Other info: Opportunity for progression and development in a supportive environment.
- Why this job: Make a difference in your community while gaining valuable retail experience.
- Qualifications: No specific qualifications required, just a passion for helping others.
The predicted salary is between 24454 - 24454 £ per year.
Key Information
- £24,454 per annum pro‑rate with up to 5% pension contribution to the Organisation’s Pension Scheme.
- Hours: 12 hours per week (in 4‑hour shifts over 3 days with flexibility).
- Some bank holiday work may occasionally be needed for which time off in lieu will be given.
- Location: The post will be based at our Charity Superstore in Mandale Business Park, Belmont, Durham DH1 1TH.
About the Organisation
Age UK County Durham is the ‘go to’ organisation for older people across County Durham. If you want to work for an inspirational organisation that puts its people at the heart of all it does, that offers progression and development, commitment and reward, Age UK County Durham is the organisation for you!
Responsibilities
The post holder will work closely with our Retail Operations Manager, staff and volunteers to provide a high‑quality retail service, achieving agreed sales and performance targets to maximise income for the charity.
Contact
For an application pack please contact us via email info@ageukcountydurham.org.uk or download your application pack from our website here. If you have any problems completing the form or would like to have an informal chat about the position before completing the forms, please let us know by calling 0191 386 3856 and ask for the Senior Administrator.
Other
- Basic DBS check required.
- Closing date: Friday 7 August 2026 at 4.00pm.
- Interview date: Monday 17 August 2026.
- We are an equal opportunities employer and are committed to developing our employees and welcome applications from all sections of the community.
- Registered charity No 1122008.
Retail Shop Assistant (26.06) in North East employer: North East Ambition
Centurion Multi-Academy Trust is an exceptional employer that prioritises the professional growth of its staff while fostering a collaborative and innovative work culture. With a competitive salary and a commitment to operational excellence, employees are empowered to make a meaningful impact on the educational outcomes of pupils and the wider community. Located in a supportive environment, the Trust offers unique opportunities for leadership development and strategic involvement in shaping the future of education.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Shop Assistant (26.06) in North East
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including North East Ambition, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Retail Shop Assistant (26.06) in North East
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like North East Ambition that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at North East Ambition will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about North East Ambition and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at North East Ambition
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at North East Ambition, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at North East Ambition!
