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- Tasks: Lead a team to improve hospital discharge processes and enhance patient care.
- Company: Dynamic healthcare organisation focused on integrated partnerships and community impact.
- Benefits: Competitive salary, generous leave, pension scheme, and flexible working options.
- Why this job: Make a real difference in healthcare while developing your leadership skills.
- Qualifications: Social Work qualification or equivalent, with experience in change management.
- Other info: Join a diverse team committed to equality and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
An exciting development opportunity for a person experienced in acute hospital discharge. A busy role that offers autonomy and integrated partnership working between Local Authority and neighbouring NHS trusts. To drive forward the home first model as well as improving safe and timeliness discharge. An understanding of hospital discharge pathways is essential.
WHAT IS INVOLVED?
You will manage a core team of staff linked to discharge management. This will include staff employed by both LA and NHS.
WHAT WILL I NEED?
- Recognised Social Work qualification or equivalent professional qualifications, or first degree in clinical subject.
- Registration with appropriate regulator (SWE, NMC, HCPC etc).
- Continuing Professional Development within past 3 years in areas related to the post.
- Experience of implementing and managing change and business transformation, proactively pursuing continuous improvement.
- Experience of successful strategic management and the formulation and delivery of strategic objectives, plans and policies.
- Proven ability to manage a significant budget and meet financial efficiencies.
- Working with Members and Senior Officers, advising on specialist areas of responsibility.
- Strategic level planning and people management, including motivation, engagement, empowerment, performance management and development.
- Experience of managing complex projects and matrix management.
- Experience of implementing and delivering partnership working with both internal and external partners.
Please refer to the attached Person Specification for the full criteria. If successful, you will be required to apply for a Disclosure and Barring Service Enhanced Disclosure.
INTERVIEWS
Interviews will be held 6th March 2026. We operate a guaranteed interview scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.
OUR OFFER TO YOU
We offer a competitive rewards package that includes attractive salaries, a generous annual leave entitlement of 27 days (rising to 32 after five years’ continuous local government service), membership of the excellent contributory career average Local Government Pension Scheme, and a range of flexible working arrangements including hybrid working (home and office) where applicable. Explore the full range of rewards and benefits on our website. Rewards and benefits are subject to individual terms and conditions.
EQUALITY, DIVERSITY, AND INCLUSION
We are a proud equal opportunities employer and believe a diverse workforce brings fresh ideas and drives service improvement. We welcome applications from everyone and make employment decisions based on skills and ability. As a Disability Confident Leader, we actively encourage applications from disabled people and offer support throughout the recruitment process.
HOW TO APPLY
Please note, we do not accept CVs. All applications must be submitted online via the Northeast Jobs portal. Use the ‘Person Specification’ section of the form to clearly demonstrate how you meet the essential (and where possible, desirable) criteria. Applications that do not evidence the essential requirements will not be shortlisted. For guidance on completing your application, visit our website. If you require assistance when applying for this role, please contact our Recruitment Helpdesk on 03000 26 27 27, or via email RecruitmentAHS@durham.gov.uk. All correspondence relating to your application will be sent from donotreply@northeastjobs.org.uk. Kindly check your spam/junk folder regularly to ensure you don’t miss any updates.
Operations Manager - Hospital Discharge in North East employer: North East Ambition
Contact Detail:
North East Ambition Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager - Hospital Discharge in North East
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those who work in hospital discharge or related areas. A casual chat can lead to opportunities you might not find on job boards.
✨Tip Number 2
Prepare for the interview by researching the home first model and current trends in hospital discharge. Show us you’re not just a candidate, but someone who’s genuinely interested in making a difference in this area.
✨Tip Number 3
Practice your responses to common interview questions, especially around managing change and partnership working. We want to see how you’ve tackled challenges in the past and how you plan to drive improvements.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the info you need to tailor your application perfectly.
We think you need these skills to ace Operations Manager - Hospital Discharge in North East
Some tips for your application 🫡
Show Us Your Experience: When filling out your application, make sure to highlight your experience in acute hospital discharge. We want to see how you've managed change and improved processes in your previous roles.
Match the Criteria: Take a good look at the Person Specification and ensure you address each essential criterion in your application. We’re looking for clear examples that demonstrate how you meet these requirements.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key achievements stand out. This helps us see your potential quickly!
Apply Through Our Website: Remember, we only accept applications through the Northeast Jobs portal. Make sure you submit your application online and check our website for any tips on completing it successfully!
How to prepare for a job interview at North East Ambition
✨Know Your Discharge Pathways
Make sure you brush up on your knowledge of hospital discharge pathways. Understanding how these processes work will not only help you answer questions confidently but also demonstrate your expertise in the field.
✨Showcase Your Change Management Skills
Be prepared to discuss specific examples of how you've implemented and managed change in previous roles. Highlighting your experience with business transformation and continuous improvement will set you apart from other candidates.
✨Prepare for Strategic Discussions
Since this role involves strategic planning and people management, think about how you can articulate your experience in these areas. Prepare to discuss how you've motivated teams and engaged stakeholders in past projects.
✨Demonstrate Financial Acumen
As managing a significant budget is part of the job, be ready to talk about your experience with financial management. Bring examples of how you've met financial efficiencies and contributed to budget planning in your previous roles.
