Night Telecare & Crisis Response Specialist

Night Telecare & Crisis Response Specialist

Full-Time 36000 - 40000 £ / year (est.) No working from home possible
North East Ambition

At a Glance

  • Tasks: Provide rapid responses and support through telecare installations and monitoring calls.
  • Company: Join North Tyneside Council’s dedicated Care Call service team.
  • Benefits: Full-time role with opportunities for career development and community impact.
  • Other info: Be part of a supportive team in a vital 24/7 crisis response service.
  • Why this job: Make a difference in people's lives while working flexible night shifts.
  • Qualifications: Must have a full UK driving licence and be able to handle physical tasks.

The predicted salary is between 36000 - 40000 £ per year.

North Tyneside Council’s Care Call service are looking to recruit a full time Telecare & Crisis Response Officer for our Night Shift team.

You will work as part of our front-line service, handling tele-care installations and monitoring calls to provide rapid responses and equipment where required.

This role requires occasional out-of-hours work to support the 24/7 crisis response, and applicants must hold a full UK driving licence and be able to undertake moving and handling tasks.

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Night Telecare & Crisis Response Specialist employer: North East Ambition

Centurion Multi-Academy Trust is an exceptional employer that prioritises the professional growth of its staff while fostering a collaborative and innovative work culture. With a competitive salary and a commitment to operational excellence, employees are empowered to make a meaningful impact on the educational outcomes of pupils and the wider community. Located in a supportive environment, the Trust offers unique opportunities for leadership development and strategic involvement in shaping the future of education.

North East Ambition

Contact Details:

North East Ambition Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Night Telecare & Crisis Response Specialist

Get Some Hands-On Experience

If you're looking to land that full-time gig in emergency medical services, don't underestimate the power of hands-on experience! Volunteering with local ambulance services or first aid organisations can give you a great insight into the field and show potential employers you’re dedicated.

Connect with EMS Communities

Join local EMS associations or online groups where professionals chat about job opportunities and trends. These communities are goldmines for networking, and you might just overhear about openings at places like North East Ambition that aren't even advertised yet!

Showcase Your Skills Through Certifications

Make sure you’re up to date with your certifications—CPR, first aid, and any relevant EMS training. Having these on your CV or mentioned in interviews can really set you apart from the crowd when applying for that full-time role.

Leverage Local Job Fairs

Don’t forget about job fairs, especially those focused on healthcare and emergency services. These events are perfect for meeting representatives from companies like North East Ambition face-to-face and making a lasting impression. Plus, they often have a ton of insider info about the hiring process!

We think you need these skills to ace Night Telecare & Crisis Response Specialist

Telecare Installation
Crisis Response
Monitoring Calls
Rapid Response
Equipment Handling
Full UK Driving Licence
Moving and Handling Tasks

Some tips for your application 🫡

Highlight Relevant Certifications:In the emergency medical services world, certifications like EMT or Paramedic are crucial. Make sure to prominently display any relevant qualifications on your CV to show you’re qualified and ready to jump in.

Showcase Your Experience in High-Pressure Situations:This isn’t just about ticking boxes; we want to see how you’ve handled emergencies. Share specific examples from your past roles, focusing on your ability to stay calm and effective under pressure—this will really make your CV stand out!

Craft a Personal Cover Letter:Use your cover letter to express your passion for EMS. Share a brief story about why you got into this field and what drives you. This personal touch helps us connect with you beyond just your qualifications.

Emphasise Teamwork and Communication Skills:Being part of an EMS team means communication is key. Highlight your experiences working in teams, especially in stressful environments, and how you effectively communicate with both your team and patients. This will show us you can thrive in our fast-paced world.

How to prepare for a job interview at North East Ambition

Brush Up on Your Medical Knowledge

As we're stepping into the emergency medical services world, it's crucial to have a solid grasp on medical protocols and procedures. Expect to face scenario-based questions where you'll need to demonstrate your decision-making skills in high-pressure situations, so reviewing your medical textbooks or guidelines might just give you the edge!

Showcase Your Communication Skills

In EMS, teamwork and communication can literally save lives. Be prepared to discuss how you've effectively communicated in past settings or during training exercises. They might throw in questions about managing stressful interactions with patients or colleagues, so highlighting your soft skills could really set you apart.

Familiarise Yourself With Local Protocols

Since you'll be serving the community, knowing the specific EMS protocols and guidelines of North East Ambition is key. Research their operations and any recent changes they might have implemented. Demonstrating that you're well-informed about local practices shows your commitment and readiness to hit the ground running.

Prepare for Practical Assessments

Don't be surprised if your full-time interview includes a hands-on assessment. Practising skills like CPR, patient assessment, and using EMS technology will show you're ready for the rigours of the job. So gather your training materials and maybe even practice with a mate to simulate the scenario-based tests you might encounter.