At a Glance
- Tasks: Support parents and carers to engage positively with school life and strengthen outcomes for families.
- Company: Hawthorn Primary School, a nurturing and inclusive environment.
- Benefits: Clear progression opportunities, extensive professional development, and a supportive team.
- Other info: Opportunities for training and mentorship in a positive school environment.
- Why this job: Make a real difference in the lives of children and families in your community.
- Qualifications: Caring, proactive attitude and ability to work collaboratively with families and staff.
The predicted salary is between 30000 - 40000 £ per year.
Hawthorn Primary School is seeking a caring, proactive, and motivated Parent Support Advisor to join our school team. This role plays a vital part in supporting parents and carers to engage positively with school life, overcome barriers, and strengthen outcomes for children and families.
Working closely with school staff, families, and partner agencies, you will provide practical and emotional support to parents, helping them to build confidence, develop skills, and access appropriate services. This is a rewarding role within a nurturing primary school environment that places children and families at the heart of everything we do.
Key Responsibilities- Support parents to engage in their children’s learning and development
- Deliver targeted parenting support, including advice, workshops, and signposting
- Work with families to improve attendance
- Build partnerships with schools and external agencies to coordinate support
- Contribute to Early Help Plans and multi-agency approaches
- Maintain up-to-date knowledge of local services to enable effective referrals
- Gather feedback and data to evaluate impact and improve services
- Provide administrative support, record keeping, and respond to enquiries
- Promote equality, inclusion, and safeguarding in all aspects of work
- Clear progression opportunities, with scope to develop the role and build specialist skills in family support
- A supportive and welcoming school team committed to staff wellbeing
- Extensive professional development opportunities, including training, supervision, and mentoring
- Opportunities to work closely with Newcastle Local Authority services and partners
- A fulfilling role where you can make a real difference to children and families in our community
At Hawthorn, we pride ourselves on being a supportive, inclusive, and family-focused school, where every member of the Hawthorn Family is valued and respected. We work closely with parents and carers to ensure children thrive both in and out of the classroom. This role offers excellent opportunities to further develop your skills and gain valuable experience in family support, with the potential to take on increased responsibility over time. You will be supported through training, supervision, and professional development within a positive, collaborative school environment, making this an ideal opportunity for someone looking to grow their career while making a meaningful difference to families in our community.
Safeguarding and Equal OpportunitiesHawthorn Primary School and Newcastle City Council are committed to safeguarding and promoting the welfare of children and young people. The successful candidate will be required to undergo an enhanced DBS check. We welcome applications from all suitably qualified candidates.
Further details and an application pack can be found on our website or can be requested by emailing the school. Applications returned by email will not be considered. Please return all completed applications by post with sufficient postage paid, or deliver in person to the School Office. We would strongly encourage candidates to come on a pre-application visit to the school. Visits are available on Monday 1st June or Tuesday 2nd June at 4pm or 4:30pm. Please contact the school office if you wish to book a visit.
CLOSING DATE: Thursday 4th June 2026 at 12pm. Interviews will be held on: Tuesday 9th June 2026.
Family Support Advisor — Empower Parents & Kids in Newcastle upon Tyne employer: North East Ambition
Hawthorn Primary School is an exceptional employer that prioritises the wellbeing and professional growth of its staff within a nurturing and inclusive environment. As a Family Support Advisor, you will have access to extensive training and development opportunities, allowing you to make a meaningful impact on families in the community while advancing your career. Join a dedicated team that values collaboration and supports each other in fostering positive outcomes for children and their families.
StudySmarter Expert Advice🤫
We think this is how you could land Family Support Advisor — Empower Parents & Kids in Newcastle upon Tyne
✨Tip Number 1
Get to know the school! Before applying, take a pre-application visit to Hawthorn Primary. It’s a great way to see the environment and meet the team, plus it shows your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current staff or parents involved with the school. They can provide insights that might help you stand out during interviews and show that you’re already engaged with the community.
✨Tip Number 3
Be ready to showcase your skills! Think of specific examples from your past experiences where you’ve supported families or worked collaboratively with others. This will help you demonstrate your fit for the Family Support Advisor role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, make sure to follow up after submitting to express your enthusiasm for the position!
We think you need these skills to ace Family Support Advisor — Empower Parents & Kids in Newcastle upon Tyne
Some tips for your application 🫡
Read the Job Description Carefully:Before you start writing, take a good look at the job description. Make sure you understand what Hawthorn Primary School is looking for in a Family Support Advisor. This will help us tailor your application to highlight the skills and experiences that matter most.
Show Your Passion for Family Support:In your application, let your enthusiasm shine through! Share why you're passionate about supporting families and how you can make a difference in their lives. We want to see your genuine interest in helping parents and children thrive.
Be Specific with Your Examples:When discussing your experience, be specific! Use examples that demonstrate your ability to engage with families, deliver support, and work collaboratively with schools and agencies. This will help us see how you can contribute to our team.
Follow Application Instructions:Make sure to follow the application instructions carefully. Remember, we only accept applications sent by post or delivered in person. Don’t forget to check the closing date and ensure your application is submitted on time!
How to prepare for a job interview at North East Ambition
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Family Support Advisor. Familiarise yourself with how to support parents and engage them in their children's learning. This will help you answer questions confidently and show that you're genuinely interested in making a difference.
✨Showcase Your Empathy
This role is all about supporting families, so be prepared to demonstrate your empathy and understanding during the interview. Share examples from your past experiences where you've helped others overcome challenges, whether in a professional or personal context. This will highlight your suitability for the caring nature of the job.
✨Research Local Services
Since you'll need to refer families to local services, do some homework on what's available in Newcastle. Being able to discuss specific resources during your interview will show that you're proactive and ready to hit the ground running. It also demonstrates your commitment to helping families access the support they need.
✨Prepare Questions for Them
Interviews are a two-way street, so think of insightful questions to ask the interviewers. Inquire about the school's approach to family engagement or how they measure the impact of their support services. This not only shows your interest but also helps you gauge if the school is the right fit for you.
