At a Glance
- Tasks: Assist in delivering a vibrant library service and engage with the community.
- Company: Morpeth Library, a welcoming hub for residents and visitors.
- Benefits: Part-time hours, community engagement, and a chance to promote literacy.
- Other info: Flexible working environment with opportunities for personal growth.
- Why this job: Be the friendly face of the library and make a difference in your community.
- Qualifications: Strong customer service skills and a passion for books and people.
The predicted salary is between 12 - 15 € per hour.
Library & Information Assistants 18.5hpw | Fixed Term until 31/12/2026
Are you outgoing, love helping people and enthusiastic about your local community? If so, we are looking for 2 part‑time (18.5hrs) Library & Information Assistants at Morpeth Library to assist in the promotion and delivery of a comprehensive and efficient library and information service to residents and visitors in Northumberland by maintaining the day‑to‑day operations on site; acting as the first point of contact, maintaining a high level of customer care and undertaking a range of tasks that support the delivery of a quality service.
What we’re looking for:
- Strong customer service skills and the ability to work with a wide range of people.
- Approachable and helpful.
- Confident with people and technology; some experience with library systems would be an advantage.
- Community‑minded and inclusive.
- Excellent organisation skills and the ability to work flexibly as part of a team.
- The ability to travel between sites; access to a car and a driving licence is helpful but not required.
At the heart of the role is a genuine interest in books, reading, literature and community engagement.
For an informal discussion about the role please contact Sarah Jayne Kennedy-Robson at sarah.kennedy-rosbon@northumberland.gov.uk.
Please note, we reserve the right to close this advert early if we receive sufficient applications.
We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you have a disability and would prefer to apply in a different format, please see the alternative methods below. This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post.
Alternative application format:
- British Sign Language: northumberlandcc-cs.signvideo.net
- For those with speech difficulties or hearing loss: Text relay service dial 018001 01670 623930.
Library and Information Assistants (Morpeth Library) employer: North East Ambition
At Northumberland County Council, we pride ourselves on being an excellent employer that values community engagement and inclusivity. Our work culture fosters collaboration and support, providing employees with opportunities for personal and professional growth while serving the vibrant Morpeth community. Join us to make a meaningful impact in people's lives through our library services, all within a welcoming and dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Library and Information Assistants (Morpeth Library)
✨Tip Number 1
Get to know the library and its community! Spend some time visiting Morpeth Library and chatting with staff and visitors. This will not only give you insights into the role but also show your genuine interest in the position.
✨Tip Number 2
Brush up on your customer service skills! Think of examples from your past experiences where you've gone above and beyond for someone. Being able to share these stories during an interview can really make you stand out.
✨Tip Number 3
Show off your tech-savviness! Familiarise yourself with common library systems or any technology used in libraries. If you can demonstrate your confidence with tech, it’ll definitely work in your favour.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Library and Information Assistants (Morpeth Library)
Some tips for your application 🫡
Show Your Enthusiasm:Let your passion for libraries and community shine through in your application. We want to see how excited you are about helping people and promoting reading!
Highlight Customer Service Skills:Make sure to emphasise your strong customer service skills. We’re looking for someone who is approachable and helpful, so share any relevant experiences that showcase these traits.
Be Organised and Flexible:Demonstrate your excellent organisation skills and ability to work flexibly as part of a team. We love team players, so mention any past experiences where you’ve successfully collaborated with others.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Morpeth Library.
How to prepare for a job interview at North East Ambition
✨Know Your Community
Before the interview, take some time to research Morpeth and its library services. Being able to discuss local events, community needs, and how the library can support them will show your genuine interest in the role and the community.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about situations where you helped someone find information or resolved a problem. This will demonstrate your ability to connect with a wide range of people.
✨Familiarise Yourself with Library Systems
If you have any experience with library systems or technology, be ready to talk about it. If not, consider brushing up on common library software or tools. Showing that you're tech-savvy and willing to learn will impress the interviewers.
✨Emphasise Teamwork and Flexibility
Since the role requires working as part of a team, think of examples that highlight your teamwork skills. Be prepared to discuss how you've adapted to changes in a work environment and how you can contribute to a positive team dynamic.
