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- Tasks: Support residents in finding housing solutions and improve lives through creative problem-solving.
- Company: Join Middlesbrough's Access & Safeguarding service, dedicated to making a difference.
- Benefits: Flexible working options, supportive environment, and a warm welcome for new staff.
- Why this job: Make a real impact on people's lives while developing your skills in a collaborative setting.
- Qualifications: Experience in service collaboration, strong communication, and a passion for helping others.
- Other info: Fixed term role until March 2027 with opportunities for personal growth.
The predicted salary is between 28800 - 43200 £ per year.
We have an exciting role on offer within our Access & Safeguarding service as a Housing Solutions Officer. At Middlesbrough, we truly live our values and incorporate them into everything we do. We are passionate about improving the lives of our residents, focused on achieving best outcomes and creative in the way we work with customers, ensuring they get the best support available.
About ACT (Accessing Change Together): This is an exciting time for Middlesbrough as we develop ACT, an integrated service that brings together council staff and partner organisations to provide a range of support and interventions in relation to Housing Support, Homelessness, Domestic Abuse and Substance misuse. ACT uses a shared case load management system to make it easier for service users to access the services they need and for staff to share information to improve outcomes.
Responsibilities:
- Work in collaboration with Adult & Children’s Social Care, Public Health and other services to develop consistent pathways and effective processes.
- Carry out homelessness assessments in line with the Homelessness Reduction Act 2017 and the Domestic Abuse Act 2021, make statutory decisions, assess needs and formulate personal housing plans.
- Complete early morning sweeps and attend rough sleeper drop‑ins.
- Arrange temporary accommodation, make referrals to supported accommodation services and assist service users in obtaining accommodation in the private and social sectors.
- Work creatively with service users, drawing on experience with a range of services, to provide tailored support.
Qualifications & Skills:
- Experience of working effectively with a range of services.
- Passion and resilience to work creatively with service users.
- Strong teamwork and communication skills.
- Ability to make decisions in line with statutory guidance.
Additional Information:
- Working environment: flexible with the option of blended working (home and office where appropriate).
- New staff can expect a warm welcome, full induction and support from the Director and Chief Executive.
- The vacancy is fixed term until 31st March 2027.
- This post requires an enhanced Disclosure and Barring Service (DBS) check.
- We operate a Guaranteed Interview Scheme for applicants who meet all essential criteria and identify as a person with a disability, a looked‑after young person, care leaver or a veteran.
Housing Solutions Officer employer: North East Ambition
Contact Detail:
North East Ambition Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Solutions Officer
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. We can’t stress enough how valuable personal connections can be in landing that Housing Solutions Officer role.
✨Tip Number 2
Prepare for interviews by researching Middlesbrough’s Access & Safeguarding service. Understand their values and how they align with your passion for improving lives. We want you to show them you’re not just a fit for the role, but for their team too!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to homelessness assessments and working with vulnerable populations. We recommend doing mock interviews with friends or family to build your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search. Let’s get you that Housing Solutions Officer position!
We think you need these skills to ace Housing Solutions Officer
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for helping others shine through. We want to see how you connect with our values and how you can contribute to improving the lives of our residents.
Tailor Your Experience: Make sure to highlight your relevant experience in housing support or similar fields. We’re looking for specific examples that demonstrate your ability to work creatively with service users and collaborate with various services.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and skills.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at North East Ambition
✨Know Your Legislation
Familiarise yourself with the Homelessness Reduction Act 2017 and the Domestic Abuse Act 2021. Being able to discuss these laws confidently will show your understanding of the role and its responsibilities.
✨Showcase Your Collaboration Skills
Prepare examples of how you've worked effectively with various services in the past. Highlighting your teamwork and communication skills will demonstrate that you can thrive in a collaborative environment.
✨Be Ready for Scenario Questions
Expect questions that assess your decision-making abilities in line with statutory guidance. Think of real-life scenarios where you had to make tough decisions and be ready to explain your thought process.
✨Demonstrate Your Creativity
Think of innovative ways you've supported service users in the past. Be prepared to share specific examples of how you tailored your approach to meet individual needs, showcasing your passion and resilience.
