At a Glance
- Tasks: Lead a team tackling damp and mould in 14,000 homes across North Tyneside.
- Company: North Tyneside Council, committed to high-quality housing services.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Other info: Join a dynamic team focused on customer satisfaction and continuous improvement.
- Why this job: Make a real difference in residents' lives by improving their home conditions.
- Qualifications: Experience in housing or property maintenance, with strong leadership skills.
The predicted salary is between 40000 - 50000 £ per year.
We are seeking an experienced and motivated individual to lead the development and implementation of North Tyneside Council’s approach to tackling condensation, damp and mould across our 14,000-home housing portfolio. This is a key leadership role where you will manage a dedicated team responsible for surveying, diagnosing and delivering a wide range of repairs and improvements within residents’ homes across the borough. You will play a vital role in ensuring we provide a high-quality, customer-focused service, driving improvements in property conditions while supporting residents and maintaining our commitment to excellent service delivery.
What You’ll Be Doing
- Leading and managing a specialist team delivering condensation, damp and mould surveys, repairs, and improvements
- Overseeing day‑to‑day service delivery to ensure high standards of quality and performance
- Driving service improvements and implementing proactive approaches to prevent issues at source
- Managing budgets and performance in line with key targets and council priorities
- Ensuring a strong focus on customer satisfaction and positive resident outcomes
The Successful Candidate
- You will be a proactive and solutions‑focused professional who can take ownership of service delivery and inspire others to achieve results.
- Hold relevant qualifications and/or have significant experience in housing, property maintenance, or a related field
- Ideally have experience working within a social housing environment
- Demonstrate strong leadership and people‑management skills
- Have experience of managing budgets and delivering against performance measures
- Be confident in solving problems and driving continuous improvement
- Have a good working knowledge of Health and Safety legislation and a strong commitment to safe working practices
Require a reasonable adjustment? If you feel a reasonable adjustment will provide additional support in both the recruitment process and within the workplace, please indicate this to the hiring manager on your application. Declaring a reasonable adjustment will not subject you to any form of discrimination when determining which applicants are successful for interview and employment with us.
Housing Property Condition Lead - Damp & Mould employer: North East Ambition
North Tyneside Council is an exceptional employer, dedicated to fostering a supportive and inclusive work environment that prioritises employee growth and community impact. With a strong focus on delivering high-quality services to residents, employees benefit from a collaborative culture, opportunities for professional development, and the chance to make a meaningful difference in the lives of those they serve. Located in a vibrant borough, this role offers the unique advantage of working within a committed team that values innovation and excellence in housing management.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Property Condition Lead - Damp & Mould
✨Tip Number 1
Network like a pro! Reach out to people in the housing and property maintenance sectors. Attend local events or join online forums where you can connect with others who might know about job openings or can give you insider tips.
✨Tip Number 2
Show off your expertise! Prepare a portfolio showcasing your previous work related to damp and mould management. This could include case studies, before-and-after photos, or any relevant certifications that highlight your skills.
✨Tip Number 3
Practice makes perfect! Get ready for interviews by rehearsing answers to common questions in the housing sector. Focus on your leadership experience and how you've driven improvements in service delivery.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at North Tyneside Council.
We think you need these skills to ace Housing Property Condition Lead - Damp & Mould
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in tackling damp and mould issues. We want to see how your skills align with our mission at North Tyneside Council!
Showcase Leadership Skills:Since this is a leadership role, don’t forget to emphasise your people-management experience. Share examples of how you've inspired teams to achieve results in previous roles – we love a good success story!
Highlight Customer Focus:We’re all about providing excellent service to our residents. Make sure to include any experiences where you’ve gone above and beyond for customers, as this will resonate well with us.
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at North East Ambition
✨Know Your Stuff
Make sure you brush up on your knowledge of damp and mould issues, especially in a housing context. Familiarise yourself with the latest techniques for surveying and repairing these problems, as well as any relevant legislation. This will show that you're not just experienced but also up-to-date with current practices.
✨Showcase Your Leadership Skills
Since this role involves managing a team, be prepared to discuss your leadership style and past experiences. Think of specific examples where you've successfully led a team through challenges, particularly in service delivery or property maintenance. Highlight how you inspire others and drive improvements.
✨Customer Focus is Key
This position emphasises customer satisfaction, so come ready to talk about how you've prioritised residents' needs in previous roles. Share examples of how you've improved service delivery or resolved resident issues effectively. This will demonstrate your commitment to providing a high-quality service.
✨Budget Management Know-How
Be ready to discuss your experience with managing budgets and performance measures. Prepare to explain how you've balanced financial constraints while still delivering excellent service. This will show that you can handle the financial aspects of the role while maintaining quality standards.
