At a Glance
- Tasks: Supervise food prep and service in a busy café, ensuring great customer experiences.
- Company: Join a supportive team at Saltwell Towers café with a focus on quality service.
- Benefits: Enjoy competitive pay, generous leave, and a fantastic pension scheme.
- Other info: Access to training and development opportunities for career growth.
- Why this job: Be part of a vibrant café environment and develop your skills in food and beverage service.
- Qualifications: Experience in food safety, customer service, and team collaboration is essential.
The predicted salary is between 24000 - 30000 £ per year.
We require a Food & Beverage Supervisor who has the skills, drive, and passion to deliver a great food offer alongside great customer service within our café at Saltwell Towers.
What you’ll get to do:
- Assist & supervise in the preparation, cooking and service of hot and cold food items, snacks and light meals within a busy café environment.
- Prepare and serve a range of hot and cold beverages and light refreshments throughout the café as required.
- Prepare and set up the café prior to service, ensuring all areas are fully stocked and operational.
- Deliver excellent customer service at all times and promote a positive customer experience within the team.
- Operate tills and carry out cash handling and end‑of‑day cashing up procedures.
- Assist in and supervise the thorough cleaning of designated food and beverage service areas.
- Ensure compliance with all relevant food safety, health and safety, and allergen legislation and regulations.
- Provide training, guidance and day‑to‑day supervision of café staff.
- Carry out any other duties commensurate with the grade and responsibilities of the post as required.
What you’ll bring:
- Knowledge of HACCP and food safety.
- Knowledge of PPE and how to deep clean kitchen equipment.
- Knowledge of cleaning materials and chemicals.
- Knowledge of health & safety.
- Barista coffee skills.
- Level 3 Award in Food Safety in Catering.
- Level 2 Award in Health & Safety.
- Level 2 Allergen Awareness.
- Relevant experience within a similar position.
- Ability to work in a team.
- Flexible approach to work.
- Commitment to high standard.
- Customer service skills.
What’s in it for you:
- Competitive Salary: We offer fair and transparent pay that reflects your skills and experience.
- Outstanding Pension Scheme: We invest in your future.
- Generous Annual Leave: Enjoy 28 days of annual leave, rising to 32 days after 5 years (2 of which can be fixed by the Council), plus the option to buy up to 10 extra days.
- Learning & Development: Access a wide range of training, development, and progression opportunities to help you grow your career.
- Health & Wellbeing Support: From discounted gym memberships through our partner GLL to mental health resources, we care about your wellbeing.
- Cycle to Work Scheme: Save money and stay active with our tax‑efficient cycle to work programme.
- Exclusive Discounts & Salary Sacrifice: Through our VIVUP employee benefits platform, enjoy discounts on shopping, travel, and services – plus salary sacrifice options on white goods, electronics, and more, helping you spread the cost of essential purchases (after 6 months service).
Our commitment to you:
We are an equal opportunities employer and aim to have a culture and a workplace where our people feel a sense of belonging, are respected and empowered to do their best work. We know that we deliver better services when our workforce reflects the full range of backgrounds and experiences in the society we serve. We welcome applications from suitably qualified people from all sections of the community, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Cafe Supervisor in Gateshead employer: North East Ambition
Centurion Multi-Academy Trust is an exceptional employer that prioritises the professional growth of its staff while fostering a collaborative and innovative work culture. With a competitive salary and a commitment to operational excellence, employees are empowered to make a meaningful impact on the educational outcomes of pupils and the wider community. Located in a supportive environment, the Trust offers unique opportunities for leadership development and strategic involvement in shaping the future of education.
StudySmarter Expert Advice🤫
We think this is how you could land Cafe Supervisor in Gateshead
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like North East Ambition. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to North East Ambition
Don't be shy about reaching out to North East Ambition directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Cafe Supervisor in Gateshead
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about North East Ambition and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at North East Ambition
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
