At a Glance
- Tasks: Support parents and carers to engage positively with school life and strengthen outcomes for families.
- Company: Hawthorn Primary School, a nurturing and inclusive environment.
- Benefits: Clear progression opportunities, professional development, and a supportive team.
- Other info: Join a welcoming team committed to staff wellbeing and family support.
- Why this job: Make a real difference in the lives of children and families in your community.
- Qualifications: Caring attitude, proactive approach, and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Hawthorn Primary School is seeking a caring, proactive, and motivated Parent Support Advisor to join our school team. This role plays a vital part in supporting parents and carers to engage positively with school life, overcome barriers, and strengthen outcomes for children and families. Working closely with school staff, families, and partner agencies, you will provide practical and emotional support to parents, helping them to build confidence, develop skills, and access appropriate services. This is a rewarding role within a nurturing primary school environment that places children and families at the heart of everything we do.
Key Responsibilities
- Support parents to engage in their children’s learning and development
- Deliver targeted parenting support, including advice, workshops, and signposting
- Work with families to improve attendance
- Build partnerships with schools and external agencies to coordinate support
- Contribute to Early Help Plans and multi-agency approaches
- Maintain up-to-date knowledge of local services to enable effective referrals
- Gather feedback and data to evaluate impact and improve services
- Provide administrative support, record keeping, and respond to enquiries
- Promote equality, inclusion, and safeguarding in all aspects of work
What We Offer
- Clear progression opportunities, with scope to develop the role and build specialist skills in family support
- A supportive and welcoming school team committed to staff wellbeing
- Extensive professional development opportunities, including training, supervision, and mentoring
- Opportunities to work closely with Newcastle Local Authority services and partners
- A fulfilling role where you can make a real difference to children and families in our community
Why Join Our School?
At Hawthorn, we pride ourselves on being a supportive, inclusive, and family-focused school, where every member of the Hawthorn Family is valued and respected. We work closely with parents and carers to ensure children thrive both in and out of the classroom. This role offers excellent opportunities to further develop your skills and gain valuable experience in family support, with the potential to take on increased responsibility over time. You will be supported through training, supervision, and professional development within a positive, collaborative school environment, making this an ideal opportunity for someone looking to grow their career while making a meaningful difference to families in our community.
Safeguarding and Equal Opportunities
Hawthorn Primary School and Newcastle City Council are committed to safeguarding and promoting the welfare of children and young people. The successful candidate will be required to undergo an enhanced DBS check. We welcome applications from all suitably qualified candidates.
Further details and an application pack can be found on our website or can be requested by emailing the school. Applications returned by email will not be considered. Please return all completed applications by post with sufficient postage paid, or deliver in person to the School Office. We would strongly encourage candidates to come on a pre-application visit to the school. Visits are available on Monday 1st June or Tuesday 2nd June at 4pm or 4:30pm. Please contact the school office if you wish to book a visit.
CLOSING DATE: Thursday 4th June 2026 at 12pm
Interviews will be held on: Tuesday 9th June 2026
Family Support Advisor — Empower Parents & Kids employer: North East Ambition
Hawthorn Primary School is an exceptional employer, dedicated to fostering a supportive and inclusive environment where staff are valued and encouraged to grow. With clear progression opportunities, extensive professional development, and a strong commitment to staff wellbeing, this role as a Family Support Advisor allows you to make a meaningful impact on families in the community while working alongside a collaborative team. Join us in our mission to empower parents and children, and thrive in a nurturing school setting that prioritises personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Family Support Advisor — Empower Parents & Kids
✨Tip Number 1
Get to know the school! Before applying, take a pre-application visit to Hawthorn Primary. It’s a great way to understand their vibe and show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current staff or parents involved with the school. They can give you insider info and maybe even put in a good word for you!
✨Tip Number 3
Show your passion during the interview! Be ready to share specific examples of how you've supported families in the past. This will help us see how you can make a real difference at Hawthorn.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re tech-savvy and serious about joining our team.
We think you need these skills to ace Family Support Advisor — Empower Parents & Kids
Some tips for your application 🫡
Read the Job Description Carefully:Before you start writing, take a good look at the job description. We want to see how your skills and experiences align with what we're looking for, so make sure you highlight those in your application!
Show Your Passion for Family Support:Let us know why you're excited about this role! Share your experiences working with families or children, and how you can contribute to our supportive environment. We love seeing genuine enthusiasm!
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate applications that are easy to read and get straight to the point—this helps us understand your qualifications quickly.
Apply Through Our Website:Don't forget to submit your application through our website! This ensures we receive all the necessary information and helps us process your application smoothly. Plus, it shows you're following our instructions!
How to prepare for a job interview at North East Ambition
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Family Support Advisor. Familiarise yourself with how to support parents and engage them in their children's learning. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Empathy
This role is all about supporting families, so be prepared to demonstrate your empathy and understanding. Think of examples from your past experiences where you've helped others overcome challenges. Sharing these stories will highlight your suitability for the position.
✨Research Local Services
Since you'll need to refer families to local services, do some homework on what's available in Newcastle. Being able to discuss specific resources during your interview will show that you're proactive and ready to hit the ground running.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some thoughtful questions about the school's approach to family support and how they measure success. This not only shows your interest but also helps you gauge if the school is the right fit for you.
