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- Tasks: Support our Children's Services team with admin tasks, call handling, and data entry.
- Company: Join a dedicated team focused on enhancing family support services in the community.
- Benefits: Enjoy flexible working, generous leave, and an employee benefits portal for your wellbeing.
- Why this job: Make a real impact while developing your skills in a supportive and dynamic environment.
- Qualifications: Looking for enthusiastic individuals with strong IT and interpersonal skills.
- Other info: Part-time role at 18.5 hours per week with great career progression opportunities.
The predicted salary is between 18000 - 30000 £ per year.
We have an exciting role on offer within our Children’s Services team as a Family Hubs Business Support Assistant.
About Us
We are looking to appoint an enthusiastic and self-motivated individual with excellent interpersonal and IT skills with experience of working in a frontline service.
You will be required to provide a wide range of technical and administrative support including call handling and data entry, ensuring that all business support responsibilities are completed accurately and delivered with high quality and in a timely manner. Due to the nature of the work a high level of confidentiality is required.
The post holder will be expected to be flexible and accommodating.
If this is you, this may be the opportunity you are looking for!
In return we can offer:
- Generous leave entitlement with an option to purchase up to 10 additional days annual leave per year.
- Excellent pension plus top-up options.
- Staff networks run by our staff for our staff.
- Flexible working (dependent on job role).
- Electric car lease scheme.
- Cycle to work scheme.
- Employee benefits portal including Wellbeing and Employee Assistance Programme.
- Staff lottery.
- Travel and car parking schemes.
- Ongoing training and development opportunities.
- Fantastic career progression opportunities and lots more!
This vacancy is part time 18.5 hours per week.
If you would like to talk through this opportunity further, please contact Sheila Marley Sheila_Marley@middlesbrough.gov.uk
The above post is subject to an enhanced Disclosure and Barring Service (DBS) check.
We operative a Guaranteed Interview Scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.
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Family Hubs Business Support Assistant employer: North East Ambition
Contact Detail:
North East Ambition Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Family Hubs Business Support Assistant
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Family Hubs Business Support Assistant. Understanding the nuances of call handling and data entry will help you demonstrate your knowledge during any interviews.
✨Tip Number 2
Highlight your interpersonal skills in conversations with potential employers. Since this role involves working in a frontline service, showcasing your ability to communicate effectively with families and colleagues can set you apart.
✨Tip Number 3
Be prepared to discuss your experience with confidentiality. Given the sensitive nature of the work, having examples ready that illustrate your understanding of maintaining privacy will be crucial.
✨Tip Number 4
Show your flexibility and willingness to adapt. This role requires a degree of adaptability, so be ready to share instances where you've successfully adjusted to changing circumstances in previous jobs.
We think you need these skills to ace Family Hubs Business Support Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Family Hubs Business Support Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in frontline services, administrative support, or roles that required excellent interpersonal and IT skills. Use specific examples to demonstrate your capabilities.
Showcase Your Skills: Make sure to mention your technical skills, especially in call handling and data entry. If you have experience with confidentiality and data protection, include that as well, as it is crucial for this role.
Craft a Strong Cover Letter: Write a compelling cover letter that not only expresses your enthusiasm for the role but also explains why you are a good fit for the team. Mention your flexibility and willingness to accommodate the needs of the service.
How to prepare for a job interview at North East Ambition
✨Showcase Your Interpersonal Skills
As a Family Hubs Business Support Assistant, you'll need to demonstrate excellent interpersonal skills. Be prepared to share examples of how you've effectively communicated with colleagues and clients in previous roles.
✨Highlight Your IT Proficiency
Since the role requires technical support and data entry, make sure to discuss your experience with relevant software and tools. Mention any specific programmes you are familiar with that could be beneficial for the position.
✨Emphasise Confidentiality
Given the sensitive nature of the work, it's crucial to convey your understanding of confidentiality. Prepare to discuss situations where you've handled confidential information responsibly in past roles.
✨Demonstrate Flexibility and Adaptability
The job requires a flexible approach, so be ready to provide examples of how you've adapted to changing circumstances or taken on additional responsibilities in previous positions. This will show your potential employer that you're a team player.
