Data & Compliance Officer

Are you passionate about data quality, performance reporting and continuous improvement? North Tyneside Council is seeking a highly organised and analytical Data & Compliance Officer to support the delivery of our Employment & Skills Service, including statutory post-16 participation tracking and supported employment programmes. This is an exciting opportunity to play a key role in ensuring data integrity, compliance and performance monitoring across services that make a real difference to young people and residents.

Working closely with managers, schools, colleges, training providers and partner organisations, you will help ensure that our services are informed by accurate data, robust governance and evidence-based decision making.

About the Role

As Data & Compliance Officer, you will lead on data quality assurance, compliance monitoring and performance reporting across a range of programmes. You will ensure information is accurate, timely and compliant with statutory and contractual requirements, supporting both internal improvement and external accountability.

• Maintain high-quality programme and participant data.
• Monitor and validate statutory tracking information for young people.
• Prepare and quality assure returns to organisations such as the DfE, NECA and DWP.
• Produce reports and performance dashboards on key indicators including participation rates, NEET and vulnerable learner outcomes.
• Support audits, inspections and quality reviews.
• Identify data trends, risks and opportunities for service improvement.
• Ensure compliance with GDPR, information governance requirements and quality frameworks.
• Work collaboratively with schools, colleges, training providers and internal teams to improve data collection and reporting processes.
• Support continuous improvement activity and contribute to service self-assessment and quality assurance processes.

About You

We are looking for someone who combines excellent attention to detail with strong analytical skills and a genuine commitment to high-quality public services.

• Experience in data management, performance reporting or quality assurance.
• Experience using databases, management information systems or case management systems.
• The ability to analyse complex information and present findings clearly.
• Knowledge of compliance requirements, audit processes and evidence-based working.
• Excellent organisational skills and the ability to manage competing priorities.
• Strong communication skills and the ability to build productive relationships with a range of stakeholders.
• A proactive and solution-focused approach.

Desirable

We would particularly welcome applications from candidates with:

• Knowledge of statutory tracking and post-16 participation data.
• Experience of working within education, employment or public sector services.
• Knowledge of the Supported Employment Quality Framework (SEQF) and the Individual Placement and Support (IPS) Fidelity Model.
• Project management qualifications or experience supporting improvement projects.

Contact: Christina Didsbury Programme Manager christina.didsbury@northtyneside.gov.uk or Claire Dunn Senior Programme Manager claire.dunn@northtyneside.gov.uk

The post is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, and an Enhanced DBS disclosure will be required.

Why North Tyneside Council?

Our People First strategy is our promise to make North Tyneside Council an exceptional place to work, where everyone can thrive and flourish. A place where people want to work, where joining our team is an exciting prospect, staying with us feels like a great decision, and building your career at North Tyneside Council is a natural progression.

As part of our People First strategy, we are committed to creating a workplace that reflects the diverse communities we serve. We believe that diversity, equity, and inclusion are fundamental to our success and the well-being of our employees and residents. Our goal is to foster an environment where everyone feels welcome, safe and valued. Together, we're crafting a workplace that's built on our values and a shared commitment to making a difference.

If you are passionate and committed about making a difference and want to work somewhere where you can make positive change, we will provide the right environment for you to excel.

Alongside our People First strategy, we are committed to safeguarding and promoting the welfare of children and young people, and adults at risk of harm. All staff and volunteers are expected to share this commitment and to familiarise themselves with all relevant policies, procedures and guidance. Within North Tyneside, safeguarding is everybody’s business.

Require a reasonable adjustment? If you feel a reasonable adjustment will provide additional support in both the recruitment process and within the workplace, please indicate this to the hiring manager on your application. Declaring a reasonable adjustment will not subject you to any form of discrimination when determining which applicants are successful for interview and employment with us.

Our Carbon Net-Zero 2030 Action Plan

In 2019, North Tyneside Council declared a climate emergency. This declaration set a target to reduce the carbon footprint of the council’s operations, and the borough, by 50% by 2023 and to align to the Government’s net zero target of 2050. We recognise the significant role we can play in the borough in helping to limit climate change, but we can’t do this alone; we need help from all our residents, businesses, voluntary and community sectors and of course all those who apply and work for us. Together we can make North Tyneside a sustainable place to live and work for everyone in the borough.