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- Tasks: Patrol streets and public car parks, ensuring parking compliance and issuing Penalty Charge Notices.
- Company: Join a dedicated team in North Tyneside focused on community safety.
- Benefits: Flexible shifts, outdoor work, and the chance to make a difference in your community.
- Why this job: Be part of a vital role that keeps our streets safe and orderly.
- Qualifications: Valid driving licence and strong customer service skills required.
- Other info: Enjoy a dynamic work environment with opportunities for personal growth.
The predicted salary is between 24000 - 28000 £ per year.
Responsibilities:
- Patrol the streets, bus lanes and public car parks of North Tyneside to ensure compliance with parking restrictions and discourage non-compliance by issuing Penalty Charge Notices to drivers who ignore the restrictions in force.
- Assist the cash collection team in the collection and banking of monies from pay and display machines.
Qualifications:
- Current valid driving licence.
- Trustworthy with excellent customer service and communication skills.
- Assertive and polite when dealing with members of the public.
- Physically capable of standing and walking for sustained periods outdoors across the borough.
Shift Patterns:
The role is predominantly based outdoors and requires a flexible working pattern on a duty rota. Minimum 37 hours per week. Rota operates between 8am – 10pm, including bank holidays and weekends. Normal shift patterns are 8am – 4pm, 10am – 6pm, and 2pm – 10pm.
Contact:
For an informal conversation regarding the vacancy, please contact:
Other:
A Basic Level DBS Check will be required for this post. If you require a reasonable adjustment, please indicate this in the application. Declaring a reasonable adjustment will not subject you to any discrimination.
Civil Enforcement Officer employer: North East Ambition
Contact Detail:
North East Ambition Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Civil Enforcement Officer
✨Tip Number 1
Get to know the area! Familiarise yourself with North Tyneside's streets, bus lanes, and car parks. The more you know about where you'll be patrolling, the better you'll perform in the role.
✨Tip Number 2
Practice your communication skills! As a Civil Enforcement Officer, you'll need to interact with the public regularly. Role-play scenarios with friends or family to build your confidence in handling different situations.
✨Tip Number 3
Stay fit and active! This job requires you to be on your feet for long periods, so make sure you're physically prepared. Regular walks or light jogging can help you build stamina.
✨Tip Number 4
Apply through our website! We want to see your application, so make sure you submit it directly on our platform. It’s the best way to ensure we get your details quickly and efficiently.
We think you need these skills to ace Civil Enforcement Officer
Some tips for your application 🫡
Show Off Your Customer Service Skills: We want to see how you handle interactions with the public. Make sure to highlight any experience you have in customer service, especially if it involved being assertive yet polite. This is key for a Civil Enforcement Officer!
Be Clear About Your Availability: Since the role requires flexible working hours, let us know your availability upfront. Mention any experience you have with shift work or outdoor roles to show you're ready for the challenge.
Highlight Your Driving Experience: Don’t forget to mention your current valid driving licence! If you’ve had experience driving in various conditions or locations, share that too. It shows us you’re prepared for the patrols.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at North East Ambition
✨Know Your Role
Make sure you understand the responsibilities of a Civil Enforcement Officer. Familiarise yourself with parking regulations and the importance of compliance in North Tyneside. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Communication Skills
Since this role involves dealing with the public, practice how you would handle various scenarios. Think about how to remain assertive yet polite when issuing Penalty Charge Notices. Prepare examples from past experiences where you've successfully communicated in challenging situations.
✨Demonstrate Your Physical Capability
Be ready to discuss your ability to work outdoors and stay active throughout your shifts. You might want to mention any previous roles that required physical stamina or how you manage long periods of standing and walking.
✨Flexibility is Key
The job requires a flexible working pattern, so be prepared to discuss your availability. Highlight your willingness to work weekends and bank holidays, and if you have experience with shift work, share that too. This shows you're ready to adapt to the demands of the role.