Administration Assistant / Receptionist
Administration Assistant / Receptionist

Administration Assistant / Receptionist

Sunderland Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the friendly face of St Aidan's, managing reception and handling enquiries.
  • Company: Join an Outstanding Catholic Academy dedicated to nurturing young minds and values.
  • Benefits: Enjoy a supportive work environment with opportunities for personal growth and development.
  • Why this job: Make a real impact in a thriving school community while developing your skills.
  • Qualifications: No specific experience required; just bring your adaptability and customer service skills!
  • Other info: Informal discussions welcome; apply by 9am on 18th June 2025.

The predicted salary is between 24000 - 36000 £ per year.

Join Our Outstanding Team at St Aidan's Catholic Academy!

Following our recent Ofsted inspection in February 2025, St Aidan's has been graded Outstanding in all areas, including Quality of Education, Behaviour, Personal Development, and Leadership and Management. St Aidan's is a thriving and happy school where pupils are extremely proud to be part of a highly ambitious and nurturing environment.

St Aidan's is a Catholic learning community for boys aged 11-18, in which all individuals are provided with the opportunity to flourish in a way that is rooted firmly in the values of the Gospel where each child can 'Celebrate life to the full'. Our ethos and practice is proudly rooted in these beliefs and in the core values: Hard Work, Trust and Fairness. From the moment a pupil arrives at St Aidan's Catholic Academy we expect them to live by these values.

Our values driven policies, clear vision and consistent routines demand and nurture a strong sense of moral purpose, personal responsibility, integrity, honesty and respect for others within our pupils. These qualities enable each of our young men to reach the top of their mountain, fulfilling their potential and having a choice of University or a high-quality career.

We have an opening for an Administration Assistant / Receptionist. The Administrative Team at St Aidan's Academy has an important role to play in the smooth running and success of the school. As a Receptionist / Admin Assistant you will be the first contact point for parents and external agencies in this multi-faceted and fast paced role. We are looking for an individual who is adaptable, flexible and able to navigate changes quickly and effectively.

Covering reception duties and responsible for a busy inbox for general enquiries, you will be able to prioritise inbound enquiries accordingly, whilst also delivering a high standard of customer service to both internal and external stakeholders.

Applicants are welcome to have an informal discussion about the post with Miss Victoria Atkinson (usually this would be to arrange a visit to school), please email vatkinson@staca.co.uk to arrange this.

Completed application forms should be submitted by email to payroll@staca.co.uk by 9am on 18th June 2025. Emailed application forms/packs are preferred; if you are unable to submit an electronic application, please contact the payroll email address to make arrangements. Electronic signatures will be accepted but candidates will be required to add a written signature to their application when circumstances allow.

The position we are filling is exempt from the provisions of the Rehabilitation of Offenders Act and a satisfactory Enhanced DBS from the Disclosure and Barring Service is required as part of pre-employment checks. An online search will be completed for all shortlisted candidates.

Bishop Chadwick Catholic Education Trust is an equal opportunities employer, welcoming applications from all sections of the community. We are committed to safeguarding and promoting the welfare of young people and vulnerable adults and we expect staff and volunteers to share this commitment.

Administration Assistant / Receptionist employer: North East Ambition

St Aidan's Catholic Academy is an exceptional employer, offering a nurturing and values-driven environment where staff are integral to the school's outstanding reputation. With a strong commitment to personal development and a supportive work culture, employees have ample opportunities for growth while contributing to the success of our vibrant community. Located in a thriving area, St Aidan's fosters a sense of belonging and pride among its team, making it a rewarding place to work.
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Contact Detail:

North East Ambition Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Administration Assistant / Receptionist

✨Tip Number 1

Familiarise yourself with the values and ethos of St Aidan's Catholic Academy. Understanding their commitment to hard work, trust, and fairness will help you align your responses during any discussions or interviews.

✨Tip Number 2

Reach out to Miss Victoria Atkinson for an informal chat about the role. This not only shows your enthusiasm but also gives you valuable insights into what they are specifically looking for in a candidate.

✨Tip Number 3

Prepare to demonstrate your adaptability and flexibility in handling various tasks. Think of examples from your past experiences where you successfully managed multiple responsibilities or adapted to changes quickly.

✨Tip Number 4

Highlight your customer service skills during any interactions. Since you'll be the first point of contact, showcasing your ability to provide excellent service to both internal and external stakeholders is crucial.

We think you need these skills to ace Administration Assistant / Receptionist

Excellent Communication Skills
Customer Service Orientation
Organisational Skills
Time Management
Attention to Detail
Adaptability and Flexibility
Proficiency in Microsoft Office Suite
Ability to Prioritise Tasks
Problem-Solving Skills
Teamwork and Collaboration
Confidentiality and Discretion
Basic IT Skills
Multitasking Ability
Positive Attitude

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Administration Assistant / Receptionist position. Tailor your application to highlight how your experience aligns with these requirements.

Craft a Strong Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the role and the values of St Aidan's Catholic Academy. Mention specific examples from your past experiences that demonstrate your adaptability, customer service skills, and ability to handle a busy environment.

Highlight Relevant Experience: In your CV, emphasise any previous administrative or receptionist roles you have held. Include details about your responsibilities, achievements, and how you contributed to the success of your previous employers, particularly in a school or educational setting if applicable.

Follow Application Instructions: Ensure you submit your completed application form via email to payroll@staca.co.uk by the specified deadline. Double-check that all required documents are attached and that your application is formatted correctly before sending it off.

How to prepare for a job interview at North East Ambition

✨Understand the School's Values

Familiarise yourself with St Aidan's core values of Hard Work, Trust, and Fairness. Be prepared to discuss how these values resonate with you and how you can embody them in your role as an Administration Assistant/Receptionist.

✨Showcase Your Customer Service Skills

As the first point of contact for parents and external agencies, it's crucial to demonstrate your customer service abilities. Prepare examples of how you've handled inquiries or resolved issues in previous roles, highlighting your adaptability and communication skills.

✨Prepare for a Fast-Paced Environment

The role requires navigating a busy inbox and prioritising tasks effectively. Think of instances where you've successfully managed multiple responsibilities at once and be ready to share these experiences during the interview.

✨Ask Insightful Questions

Engage with the interviewers by asking thoughtful questions about the school's culture, the administrative team's dynamics, and how success is measured in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

Administration Assistant / Receptionist
North East Ambition
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  • Administration Assistant / Receptionist

    Sunderland
    Full-Time
    24000 - 36000 £ / year (est.)

    Application deadline: 2027-06-21

  • N

    North East Ambition

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