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- Tasks: Join our Children's Care Admin Team as an Administration Assistant, handling calls and managing emails.
- Company: Middlesbrough Children's Services is dedicated to providing excellent frontline support for children.
- Benefits: Enjoy flexible working, generous leave, and a fantastic employee benefits portal.
- Why this job: Make a real impact in children's services while developing your skills in a supportive environment.
- Qualifications: No specific experience needed; just bring enthusiasm and good IT skills!
- Other info: Part-time role with 30 hours per week and opportunities for career progression.
The predicted salary is between 28800 - 43200 £ per year.
We have an exciting role on offer within our Children’s services as an Administration Assistant.
About Us
An opportunity has arisen for an Administration Assistant to join our Children’s Care Admin Team. Middlesbrough Children\’s Services is committed to delivering an effective and comprehensive frontline service with customer excellence in mind.
We are looking to appoint an enthusiastic and self-motivated individual with excellent interpersonal, IT skills and experience of working in a frontline, fast paced service. You will be required to provide a wide range of technical and administrative support including call handling, managing a centralised email account, raising purchase orders, making weekly payments, and data entry, using in-house systems such as Liquid Logic, Business World and Charms. You will be expected to ensure that all business support responsibilities are completed accurately and delivered with high quality and in a timely manner.
A knowledge of Children\’s Social Care is advantageous but not essential as on the job training will be given for all tasks undertaken. Due to the nature of the work a high level of confidentiality is required. The post holder will be expected to be flexible and accommodating.
Please note, this is a part time role working 30 hours per week.
If this is you, this may be the opportunity you are looking for!
In return we can offer:
- Generous leave entitlement with an option to purchase up to 10 additional days annual leave per year.
- Excellent pension plus top-up options.
- Staff networks run by our staff for our staff.
- Flexible working (dependent on job role).
- Electric car lease scheme.
- Cycle to work scheme.
- Employee benefits portal including Wellbeing and Employee Assistance Programme.
- Staff lottery.
- Travel and car parking schemes.
- Ongoing training and development opportunities.
- Fantastic career progression opportunities and lots more!
If you would like to talk through this opportunity further, please contact Kay Webster on kay_webster@middlesbrough.gov.uk.
Please note this post is subject to a Baseline Personnel Security Standard (BPSS) Check, which includes a Verification of Criminal Record check (unspent convictions only).
We operative a Guaranteed Interview Scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.
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Administration Assistant employer: North East Ambition
Contact Detail:
North East Ambition Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration Assistant
✨Tip Number 1
Familiarise yourself with the specific software mentioned in the job description, such as Liquid Logic and Business World. Having a basic understanding of these systems can give you an edge during the interview.
✨Tip Number 2
Highlight any previous experience in frontline services or administrative roles during your conversations. This will demonstrate your ability to thrive in a fast-paced environment, which is crucial for this position.
✨Tip Number 3
Show your enthusiasm for working within Children's Services by researching current trends and challenges in the sector. This knowledge can help you engage in meaningful discussions during the interview.
✨Tip Number 4
Prepare to discuss how you handle confidentiality and sensitive information. Given the nature of the role, demonstrating your understanding of these principles will be key to impressing the hiring team.
We think you need these skills to ace Administration Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Administration Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Skills: Emphasise your interpersonal and IT skills in your CV and cover letter. Mention any experience you have with call handling, data entry, or using similar systems to those listed, such as Liquid Logic or Business World.
Show Enthusiasm: In your cover letter, express your enthusiasm for working in Children's Services and your commitment to providing excellent customer service. This can set you apart from other candidates.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an administrative role.
How to prepare for a job interview at North East Ambition
✨Show Your Interpersonal Skills
As an Administration Assistant, you'll be interacting with various stakeholders. Make sure to demonstrate your excellent interpersonal skills during the interview by engaging positively and showing enthusiasm for the role.
✨Familiarise Yourself with Relevant Software
Since the job involves using in-house systems like Liquid Logic and Business World, it’s a good idea to research these tools beforehand. Even if you haven't used them before, showing that you’re willing to learn can impress the interviewers.
✨Emphasise Confidentiality
Given the sensitive nature of working within Children's Services, be prepared to discuss how you handle confidential information. Share examples from past experiences where you maintained confidentiality and professionalism.
✨Prepare Questions About the Role
Interviews are a two-way street. Prepare thoughtful questions about the team dynamics, training opportunities, and what a typical day looks like. This shows your genuine interest in the position and helps you assess if it's the right fit for you.