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- Tasks: Lead a team to deliver exceptional customer service and maximise shop performance.
- Company: Join a friendly charity retail organisation that values diversity and community.
- Benefits: Generous holiday, flexible working, health cash plan, and unique pawternity leave.
- Why this job: Make a real difference while developing your leadership skills in a supportive environment.
- Qualifications: Experience in retail and team management with strong communication skills.
- Other info: Opportunities for feedback and career growth in a dynamic setting.
The predicted salary is between 22700 - 30000 £ per year.
5 days Sunday to Saturday 8.45am - 4.45pm
£27,100 per year
Contract: Full Time
Benefits:
- Generous holiday allowance and paid sick leave increasing with service
- Flexible working and family friendly policies including maternity, paternity and adoption leave. We even have pawternity leave!
- Tech and cycle to work schemes
- Employee Assistance Programme offering free confidential advice on a range of matters including financial, legal, health and wellbeing
- Health Cash Plan which can include up to 5 children and the option to include partners
- The opportunity to give us your feedback on how we can improve as an organisation.
Responsibilities:
In this role you will maintain an excellent level of service and customer experience, ensuring that the shop maximises its space and income. Being aware of current trends and promotions, you will maintain high standards of presentation and visual merchandising. You will use your people management skills to lead and develop your staff and volunteers to become a high performing team that feel recognised and valued for the work that they do.
Qualifications:
To succeed in this role you will have:
- Experience of working in a charity or commercial retail organisation
- Merchandising and/or retail display experience, with the ability to create high quality customer experiences
- Experience of leading and line managing a team of staff and volunteers
- A high level of interpersonal and communication skills
- A positive and creative approach and an openness to new ideas.
If you are interested in joining our team, we would love to hear from you. Informal discussion welcomed, please contact Daren Ainscough on 07855381818.
Closing date for completed applications is 15th March 2026. Interviews on the 23rd and 26th March 2026.
To apply for this position please click the ‘Apply Now’ button to complete your application and we will be in touch shortly. (Please check your email for updates regarding your application – including your junk box).
It is important that the people who work for and with us, or access any of our services, can be themselves and are valued as unique individuals. We welcome applications from all sections of the communities we serve, reflecting the uniqueness of each person, with the aim of continually improving our services.
We are a forces-friendly organisation and welcome applications from Veterans and Service spouses and partners.
If you require this information in large format please email or call 01271 347248.
Shop Manager - Northgate in Barnstaple employer: North Devon Hospice
Contact Detail:
North Devon Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager - Northgate in Barnstaple
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on our values and what makes us tick. This will help you connect with us and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! As a Shop Manager, you'll be leading a team, so brush up on your communication and leadership techniques. Think about examples from your past experiences where you've successfully managed a team or resolved conflicts.
✨Tip Number 3
Show off your creativity! We love fresh ideas, especially when it comes to merchandising and customer experience. Prepare some innovative suggestions for how you could enhance our shop's presentation and engage customers.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop us a quick email thanking us for the opportunity. It shows your enthusiasm and keeps you on our radar as we make our decision.
We think you need these skills to ace Shop Manager - Northgate in Barnstaple
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in retail and team management. We want to see how your skills align with our needs, so don’t hold back on showcasing your relevant achievements!
Show Your Personality: We love a positive and creative approach! Let your personality shine through in your written application. Share your ideas and how you can contribute to making our shop a fantastic place for customers and staff alike.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate well-structured applications that get straight to the heart of what makes you a great fit for the role.
Follow Up: After submitting your application through our website, don’t hesitate to follow up if you haven’t heard from us. A quick email or call shows your enthusiasm and helps keep your application top of mind!
How to prepare for a job interview at North Devon Hospice
✨Know Your Stuff
Before the interview, make sure you’re familiar with the charity or retail organisation's mission and values. Research their current trends and promotions so you can discuss how you would maintain high standards of presentation and customer experience.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and developed teams in the past. Think about specific situations where you motivated staff or volunteers, and be ready to share these stories during your interview.
✨Be Creative and Open-Minded
Since the role requires a positive and creative approach, come prepared with ideas on how to enhance customer experiences and visual merchandising. This shows that you’re proactive and willing to contribute new ideas.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, opportunities for professional development, or how they gather feedback from staff and volunteers. This demonstrates your genuine interest in the role and the organisation.