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- Tasks: Lead a passionate team to provide outstanding service and maximise shop income.
- Company: Join Northgate, supporting the North Devon community with sustainable retail.
- Benefits: Generous holiday, flexible working, health plans, and unique pawternity leave.
- Other info: Inclusive workplace welcoming diverse applicants, with great career growth opportunities.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Experience in retail and team management, with a flair for merchandising.
The predicted salary is between 27900 - 27900 £ per year.
Our mission is simple: we provide outstanding care and support to the community of North Devon who are impacted by a life‑limiting illness. Our retail team is all about high quality, pre‑loved and sustainable retail, raising vital funds for North Devon Hospice.
Benefits
- Generous holiday allowance and paid sick leave increasing with service
- Flexible working and family‑friendly policies including maternity, paternity and adoption leave. We even have pawternity leave!
- Tech and cycle to work schemes
- Personal pension scheme
- Employee Assistance Programme offering free confidential advice on a range of matters including financial, legal, health and wellbeing
- Health Cash Plan which can include up to 5 children and the option to include partners
- Regular wellbeing events
- The opportunity to give us your feedback on how we can improve as an organisation
Responsibilities
In this role you will maintain an excellent level of service and customer experience, ensuring that the shop maximises its space and income. Being aware of current trends and promotions, you will maintain high standards of presentation and visual merchandising. You will use your people‑management skills to lead and develop your staff and volunteers to become a high performing team that feel recognised and valued for the work that they do.
Qualifications
- Experience of working in a charity or commercial retail organisation
- Merchandising and/or retail display experience, with the ability to create high‑quality customer experiences
- Experience of leading and line managing a team of staff and volunteers
- A high level of interpersonal and communication skills
- A positive and creative approach and an openness to new ideas.
Diversity & Inclusion
We welcome applications from all sections of the communities we serve, reflecting the uniqueness of each person, with the aim of continually improving our services. We hold Mindful Employer and Disability Confident accreditation and promote a culture of openness and understanding, providing an inclusive and accessible working environment. We are proud to be a Veteran Aware Employer and welcome applications from members of the Armed Forces, including veterans, reservists and military spouses or partners.
Northgate Shop Manager in Barnstaple employer: North Devon Hospice
Contact Detail:
North Devon Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Northgate Shop Manager in Barnstaple
✨Tip Number 1
Get to know the company! Research Northgate and its mission. When you walk into that interview, show us you understand what we do and why it matters. It’ll make you stand out as someone who genuinely cares about our community.
✨Tip Number 2
Practice your people skills! As a Shop Manager, you'll be leading a team and interacting with customers. Role-play common scenarios with a friend or family member to boost your confidence and communication skills before the big day.
✨Tip Number 3
Bring your creativity to the table! Think about how you can enhance the shop's presentation and customer experience. Share your ideas during the interview to show us you’re ready to make a positive impact right from the start.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re keen on being part of our team and supporting our mission in North Devon.
We think you need these skills to ace Northgate Shop Manager in Barnstaple
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for retail and community support shine through. We want to see how much you care about making a difference in North Devon and how your values align with ours.
Tailor Your Experience: Make sure to highlight your relevant experience in retail or charity work. We’re looking for specific examples of how you've led teams or created great customer experiences, so don’t hold back!
Be Creative: Don’t be afraid to show off your creative side! Whether it’s through your merchandising ideas or how you plan to engage with the community, we love fresh perspectives that can help us stand out.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team!
How to prepare for a job interview at North Devon Hospice
✨Know Your Mission
Before the interview, take some time to understand the mission of the Northgate Shop and how it supports the community. Be ready to discuss how your values align with theirs and how you can contribute to their goal of providing outstanding care and support.
✨Showcase Your Retail Experience
Prepare specific examples from your past roles in retail or charity settings that highlight your merchandising skills and customer service excellence. Think about times when you created engaging displays or improved customer experiences, as these will resonate well with the interviewers.
✨Demonstrate Leadership Skills
Since this role involves managing a team, be prepared to talk about your experience in leading and developing staff and volunteers. Share stories that illustrate your ability to motivate others and create a positive team environment, as this is crucial for a high-performing team.
✨Embrace Creativity and Openness
The job description mentions a positive and creative approach. Think of innovative ideas you've implemented in previous roles and be ready to discuss how you can bring fresh ideas to the Northgate Shop. Show that you're open to new concepts and willing to adapt to changing trends.