At a Glance
- Tasks: Be the friendly voice helping customers with their housing queries and solutions.
- Company: Join North Devon Homes, a charity dedicated to providing affordable housing.
- Benefits: Competitive salary, full-time hours, and a supportive team environment.
- Other info: Dynamic role with varied daily challenges and opportunities for growth.
- Why this job: Make a real difference in people's lives while developing your customer service skills.
- Qualifications: Strong communication skills and a knack for problem-solving.
Customer Service Adviser £25,128 - £29,296 per annum Barnstaple Permanent, Full Time Are you a team player and love working alongside colleagues throughout the business to deliver a first-class service to customers? Are you a whizz at computers and can get up to speed on a variety of computer systems in no time? Are you resilient and can keep a cool head under pressure, turning tricky situations into positive ones? If so, this could be the role for you! North Devon Homes (NDH) is a registered charity providing affordable homes for people who need them. We are a housing association covering the North Devon area and have over 3,300 homes we provide accommodation to over 10,000 customers. We’re now seeking a Customer Service Adviser – someone to act as first point of contact for our customers, ensuring queries (whether that be by phone, in person, or email) are dealt with in a positive, professional, and helpful manner. You will resolve issues or effectively signpost customers to specialist teams and partner agencies, giving informed guidance on a variety of NDH services to include repairs, rent enquiries, anti-social behaviour queries and other housing related matters. No two calls or days are the same! We’re looking for someone who is able to offer advice and practical solutions to customers. With strong communication ski...
Customer Service Adviser in Devon employer: North Devon Homes
North Devon Homes is an exceptional employer dedicated to creating a supportive and inclusive work environment, where your contributions directly impact the safety and quality of homes for our community. With a strong focus on employee development, we offer opportunities for growth within our Asset Management team, alongside a commitment to social responsibility as a registered charity. Join us in Barnstaple, where you can thrive in a collaborative culture that values innovation and continuous improvement.
