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- Tasks: Coordinate works orders and manage appointments for efficient operations.
- Company: Join a supportive team focused on customer satisfaction and effective service delivery.
- Benefits: Enjoy 27 days holiday, health support, and a generous pension scheme.
- Why this job: Make a real difference in a dynamic environment while developing your organisational skills.
- Qualifications: Experience in customer service and strong IT skills are essential.
- Other info: Guaranteed interviews for disabled applicants and excellent career progression opportunities.
The predicted salary is between 24289 - 25568 £ per year.
Are you ready to apply? Make sure you understand all the responsibilities and tasks associated with this role before proceeding.
Location: Barnstaple
Salary: £24,289.60 - £25,568.52 per annum depending on experience
Hours: 37 hours per week
Contract: Permanent
The purpose of the role is to assist in the efficient and effective running of the Home2Home work streams, ensuring the effective progression of works orders through to the booking of appointments and scheduling of works.
The main responsibilities of the role are:
- To act as the main point of contact for customers, sub-contractors, internal customers, operatives and stakeholders.
- To raise work orders, including a detailed & accurate description, while allocating the correct Schedule of Rates.
- To organise appointments and manage work diaries for all operational areas in an efficient and effective manner to achieve KPI’s, considering skill-set, duration of work and location.
About You:
- You will have demonstrable experience in working in a customer focused environment.
- You will thrive in a busy environment which requires outstanding organisation skills and the ability to problem solve.
- You will have excellent IT skills.
- You will take pride in your work and have a desire to make a difference.
Benefits:
- 27 days holiday plus bank holidays
- 7% Employer contribution Pension
- Cash Plan of up to £1600 per year
- Employee Assistance Programme (EAP)
- Health & Wellbeing Support
- Family Friendly Policies
- Cycle to Work Scheme
- Tech Scheme
- Refer a Friend Scheme
Closing date: 6 January 2026 - 9:00am
Interviews: 9 January 2026
We are proud to be a Disability Confident Employer. As part of this commitment, we operate a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role to which they have applied.
We request that all applications are submitted with a completed Equality & Diversity Form. Should you wish to discuss your application prior to submitting it, please contact the HR team.
Works Coordinator in Barnstaple employer: North Devon Homes
Contact Detail:
North Devon Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Works Coordinator in Barnstaple
✨Tip Number 1
Get to know the company and its culture before your interview. This will help you tailor your responses and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice common interview questions related to customer service and organisation skills. We all know that preparation is key, so rehearse your answers to demonstrate your experience and problem-solving abilities.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer! This shows that you’re engaged and eager to learn more about the role and the company.
✨Tip Number 4
Apply through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves, and we’re here to support you every step of the way!
We think you need these skills to ace Works Coordinator in Barnstaple
Some tips for your application 🫡
Understand the Role: Before you dive into your application, make sure you fully grasp what being a Works Coordinator entails. Familiarise yourself with the responsibilities and tasks listed in the job description so you can tailor your application accordingly.
Showcase Your Experience: Highlight your experience in customer-focused environments and any relevant organisational skills. We want to see how you've thrived in busy settings and tackled challenges head-on, so don’t hold back!
Be Detail-Oriented: When raising work orders or describing your past roles, be as detailed and accurate as possible. This shows us that you take pride in your work and understand the importance of precision in this role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at North Devon Homes
✨Know the Role Inside Out
Before your interview, make sure you fully understand the responsibilities of a Works Coordinator. Familiarise yourself with the tasks like raising work orders and managing appointments. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role is customer-focused, be ready to share examples of how you've excelled in similar environments. Think about times when you solved problems or improved customer satisfaction. This will demonstrate your ability to thrive in a busy setting.
✨Demonstrate Your Organisational Prowess
The job requires outstanding organisational skills, so prepare to discuss how you manage your time and prioritise tasks. You could even bring a simple example of a work diary or scheduling tool you've used effectively in the past.
✨Brush Up on Your IT Skills
As excellent IT skills are essential for this position, be prepared to talk about the software and tools you’re familiar with. If you have experience with specific systems related to scheduling or work order management, make sure to highlight that during your interview.
