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- Tasks: Be the go-to person for customers, helping them with housing service queries.
- Company: A dedicated housing service provider in Barnstaple.
- Benefits: Competitive salary and a supportive team environment.
- Other info: Full-time role with a DBS check required.
- Why this job: Make a difference in people's lives while developing your customer service skills.
- Qualifications: Strong communication and teamwork skills are essential.
The predicted salary is between 25128 - 29296 £ per year.
A housing service provider in Barnstaple is seeking a Customer Service Adviser for a full-time role of 37 hours per week. The position involves serving as the first contact point for customers and resolving queries related to housing services.
You should have excellent communication, negotiation skills, and the ability to work as part of a team. A DBS check will be required for this role.
Salary ranges from £25,128 to £29,296 annually.
Resident Support & Housing Services Advisor in Barnstaple employer: North Devon Homes
Contact Detail:
North Devon Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Support & Housing Services Advisor in Barnstaple
✨Tip Number 1
Make sure you know the ins and outs of the housing services sector. Brush up on common queries and issues customers face, so you can show off your knowledge during interviews.
✨Tip Number 2
Practice your communication skills! Role-play with a friend or family member to get comfortable explaining complex housing topics in simple terms. This will help you shine when dealing with customers.
✨Tip Number 3
Network like a pro! Connect with current employees in the housing sector on LinkedIn. They might share insights or even refer you for the role, giving you a leg up in the application process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Resident Support & Housing Services Advisor in Barnstaple
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about customer service, make sure your application highlights your excellent communication skills. Use clear and concise language to demonstrate how you can effectively resolve queries and support customers.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the job description. Mention specific experiences that relate to housing services and customer support to show us you’re the right fit.
Highlight Teamwork Experience: We love team players! Make sure to include examples of how you’ve successfully worked as part of a team in previous roles. This will show us that you can collaborate effectively with colleagues to provide top-notch service.
Apply Through Our Website: To make sure your application gets to us quickly and easily, apply through our website. It’s straightforward and ensures we receive all the necessary information to consider you for the role!
How to prepare for a job interview at North Devon Homes
✨Know Your Stuff
Before the interview, make sure you understand the housing services offered by the company. Familiarise yourself with common customer queries and how to resolve them. This will show that you're proactive and genuinely interested in the role.
✨Show Off Your Communication Skills
Since this role requires excellent communication, practice articulating your thoughts clearly. You might want to prepare examples of past experiences where you successfully resolved customer issues or negotiated solutions. This will demonstrate your capability in handling real-life scenarios.
✨Team Player Vibes
Highlight your ability to work as part of a team during the interview. Think of specific instances where you collaborated with others to achieve a goal. This will reassure the interviewer that you can fit into their team dynamic seamlessly.
✨Be Ready for the DBS Check
Since a DBS check is required, be prepared to discuss your background if it comes up. It's best to be honest and upfront about any concerns. This shows integrity and builds trust with your potential employer.