At a Glance
- Tasks: Coordinate works orders and manage appointments for efficient operations.
- Company: Join a supportive team in Barnstaple with a focus on customer service.
- Benefits: Enjoy 27 days holiday, health support, and a generous pension scheme.
- Other info: Guaranteed interviews for disabled applicants and excellent career growth opportunities.
- Why this job: Make a real difference while developing your organisational and problem-solving skills.
- Qualifications: Experience in customer service and strong IT skills are essential.
The predicted salary is between 24289 - 25568 £ per year.
The purpose of the role is to assist in the efficient and effective running of the Home2Home work streams, ensuring the effective progression of works orders through to the booking of appointments and scheduling of works.
The main responsibilities of the role are:
- To act as the main point of contact for customers, sub-contractors, internal customers, operatives and stakeholders.
- To raise work orders, including a detailed & accurate description, while allocating the correct Schedule of Rates.
- To organise appointments and manage work diaries for all operational areas in an efficient and effective manner to achieve KPI’s, considering skill-set, duration of work and location.
About You
- You will have demonstrable experience in working in a customer focused environment.
- You will thrive in a busy environment which requires outstanding organisation skills and the ability to problem solve.
- You will have excellent IT skills.
- You will take pride in your work and have a desire to make a difference.
Benefits
- 27 days holiday plus bank holidays
- 7% Employer contribution Pension
- Cash Plan of up to £1600 per year
- Employee Assistance Programme (EAP)
- Health & Wellbeing Support
- Family Friendly Policies
- Cycle to Work Scheme
- Tech Scheme
- Refer a Friend Scheme
Closing date: 6 January 2026 - 9:00am
Interviews: 9 January 2026
We are proud to be a Disability Confident Employer. As part of this commitment, we operate a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role to which they have applied. We request that all applications are submitted with a completed Equality & Diversity Form. Should you wish to discuss your application prior to submitting it, please contact the HR team.
Locations
Works Coordinator in Barnstaple, Devon employer: North Devon Homes
As a Works Coordinator in Barnstaple, you will join a supportive and dynamic team dedicated to delivering exceptional service. Our company prioritises employee well-being with generous benefits such as 27 days of holiday, a robust pension scheme, and health support initiatives, fostering a culture of growth and collaboration. We are committed to creating a diverse workplace where every individual can thrive and make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Works Coordinator in Barnstaple, Devon
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and role. Know their values and how you can contribute as a Works Coordinator. This shows you're genuinely interested and ready to make an impact!
✨Tip Number 3
Practice your communication skills. As a Works Coordinator, you'll be the main point of contact for various stakeholders. Being clear and confident in your conversations can set you apart from other candidates.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Works Coordinator in Barnstaple, Devon
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Works Coordinator role. Highlight your experience in customer-focused environments and any relevant organisational skills that match what we're looking for.
Be Clear and Concise:When describing your previous roles, keep it straightforward. Use bullet points to outline your responsibilities and achievements, making it easy for us to see how you fit the bill.
Show Your Problem-Solving Skills:In your application, share examples of how you've tackled challenges in busy environments. We love to see candidates who can think on their feet and come up with effective solutions!
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at North Devon Homes
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Works Coordinator role. Familiarise yourself with the responsibilities, such as managing work orders and scheduling appointments. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Focus
Since this role requires a strong customer focus, prepare examples from your past experiences where you've excelled in customer service. Think about specific situations where you solved problems or improved customer satisfaction, as this will demonstrate your ability to thrive in a busy environment.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage your time and organise tasks effectively. You might want to share a method or tool you use to keep track of appointments and deadlines. This will highlight your ability to handle multiple responsibilities while achieving KPIs.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, or specific challenges the team faces. This shows your enthusiasm for the role and helps you assess if it's the right fit for you.
