Increase your chances of an interview by reading the following overview of this role before making an application.
Location: Barnstaple
Employment Type: Temporary, Full Time
Hours: 37 hours per week
Contract: FTC - until 31 December 2026
We are looking for an experienced administrator to join our Asset Management team to monitor our servicing contracts for our housing stock and commercial buildings. This is an integral role within our Asset Management team to ensure our high quality customer service standards and legislative requirements are met.
Main Responsibilities
- Monitor servicing contracts to ensure contractual compliance, accurate data, servicing records, and high levels of customer satisfaction as per company policies, procedures, and legislation.
- Administer contracts, authorize spend against set budgets, and report on compliance and customer satisfaction to the Cyclical Maintenance and Compliance Manager.
- Ensure compliance in all areas of Asset Management, including adherence to legislation, timely completion of service visits, accurate paperwork, and proper maintenance of internal databases.
About You
- You will be looking to work for a supportive company delivering valuable services to the local community.
- You will be highly computer literate with extensive experience using MS Word, MS Excel, and databases.
- You will have a passion for auditing systems and ensuring contract compliance.
- You will work well in a team environment, be comfortable liaising and communicating verbally and in writing with a variety of stakeholders, including customers.
Basic DBS check required.
Please note:
- Applications must include a CV and supporting statement.
- We are proud to be a Disability Confident Employer. As part of this commitment, we operate a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role to which they have applied.
- Please submit all applications with a completed Equality & Diversity Form.
If you require this advert in an alternative format or need support with the application process, please contact us and we’ll be happy to help.
North Devon Homes (NDH) is a registered charity providing affordable homes for people who need them. We are a housing association covering the North Devon district with over 3,250 homes and provide accommodation to 10,000 customers.
