Technical Support Officer in Barnstaple
Technical Support Officer in Barnstaple

Technical Support Officer in Barnstaple

Barnstaple Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the Building Control Team with admin tasks and customer contact.
  • Company: Join a dynamic team working in partnership with Mid Devon.
  • Benefits: Enjoy flexible working options, including home working opportunities.
  • Why this job: Great prospects for advancement in a supportive and collaborative environment.
  • Qualifications: No specific qualifications required; just bring your enthusiasm and organisational skills.
  • Other info: Perfect for high school and college students looking to kickstart their career.

The predicted salary is between 28800 - 43200 £ per year.

We are looking for a first class administrator to support our Building Control Team that is working in partnership with Mid Devon. You will provide administrative support to the service including front line customer contact, registration of applications and system administration of ICT systems and the partnership website.

This post provides excellent prospects for advancement and the opportunity to work in a flexible way, with a degree of home working where the demands of the service permit.

Technical Support Officer in Barnstaple employer: NORTH DEVON DISTRICT COUNCIL

As a Technical Support Officer in Barnstaple, you will join a dynamic team dedicated to delivering exceptional service while enjoying a supportive work culture that prioritises employee growth and flexibility. With opportunities for advancement and the option for home working, our company fosters a balanced work-life environment, making it an excellent employer for those seeking meaningful and rewarding employment.
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Contact Detail:

NORTH DEVON DISTRICT COUNCIL Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Technical Support Officer in Barnstaple

✨Tip Number 1

Familiarise yourself with the Building Control processes and regulations in your area. Understanding the local context will help you engage more effectively during interviews and demonstrate your commitment to the role.

✨Tip Number 2

Brush up on your ICT skills, especially those related to administrative systems and website management. Being able to discuss specific software or tools you've used will show that you're ready to hit the ground running.

✨Tip Number 3

Prepare to showcase your customer service skills. Think of examples where you've successfully handled customer inquiries or resolved issues, as this role involves front line contact with clients.

✨Tip Number 4

Network with current or former employees in similar roles. They can provide insights into the team dynamics and expectations, which can be invaluable during your interview.

We think you need these skills to ace Technical Support Officer in Barnstaple

Customer Service Skills
Administrative Skills
Attention to Detail
ICT System Administration
Communication Skills
Time Management
Problem-Solving Skills
Data Entry Accuracy
Website Management
Team Collaboration
Flexibility and Adaptability
Organisational Skills
Proficiency in Microsoft Office Suite
Ability to Work Independently

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities of a Technical Support Officer. Highlight key skills such as administration, customer service, and ICT system management that you possess.

Tailor Your CV: Customise your CV to reflect your relevant experience in administration and customer support. Use specific examples that demonstrate your ability to handle front line customer contact and manage applications effectively.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the organisation. Mention your understanding of the partnership with Mid Devon and how your skills align with the needs of the Building Control Team.

Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise to make a strong impression.

How to prepare for a job interview at NORTH DEVON DISTRICT COUNCIL

✨Know the Role Inside Out

Make sure you thoroughly understand the responsibilities of a Technical Support Officer. Familiarise yourself with the Building Control Team's functions and how they collaborate with Mid Devon. This will help you demonstrate your knowledge and enthusiasm during the interview.

✨Showcase Your Administrative Skills

Prepare examples of your previous administrative experience, especially in customer service and ICT systems. Be ready to discuss how you've successfully managed front line customer contact and registration of applications in past roles.

✨Highlight Flexibility and Adaptability

Since the role offers flexible working, be prepared to discuss how you manage your time effectively and adapt to changing demands. Share any experiences where you've successfully balanced multiple tasks or worked from home.

✨Ask Insightful Questions

Prepare thoughtful questions about the team dynamics, the partnership with Mid Devon, and opportunities for advancement. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

Technical Support Officer in Barnstaple
NORTH DEVON DISTRICT COUNCIL
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