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- Tasks: Support the Building Control Team with admin tasks and customer contact.
- Company: Join a dynamic team working in partnership with Mid Devon.
- Benefits: Enjoy great career advancement opportunities and a supportive work environment.
- Why this job: Be part of a team that makes a real impact in your community.
- Qualifications: No specific qualifications required; just bring your enthusiasm and organisational skills.
- Other info: This role offers a chance to develop your skills in a collaborative setting.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for a first class administrator to support our Building Control Team that is working in partnership with Mid Devon. You will provide administrative support to the service including front line customer contact, registration of applications and system administration of ICT systems and the partnership website. This post provides excellent prospects for advancement and the opportunity to grow.
Technical Support Officer employer: NORTH DEVON DISTRICT COUNCIL
Contact Detail:
NORTH DEVON DISTRICT COUNCIL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Officer
✨Tip Number 1
Familiarise yourself with the Building Control processes and regulations in your area. Understanding the specific requirements and challenges faced by the team will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Brush up on your customer service skills, as front line contact is a key part of this role. Practising how to handle various customer scenarios can give you an edge when discussing your experience in interviews.
✨Tip Number 3
Get comfortable with ICT systems relevant to administrative roles. If you have experience with specific software or tools used in building control or administration, be ready to discuss how you've used them effectively.
✨Tip Number 4
Network with current or former employees in similar roles. They can provide insights into the team dynamics and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Technical Support Officer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Technical Support Officer. Highlight your relevant experience in administration and customer service, as these are key aspects of the role.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job requirements. Emphasise your administrative skills, experience with ICT systems, and any previous roles involving customer contact.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the organisation. Mention specific examples of how your background makes you a great fit for supporting the Building Control Team.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at NORTH DEVON DISTRICT COUNCIL
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Technical Support Officer. Familiarise yourself with the specific tasks mentioned in the job description, such as customer contact and system administration, so you can confidently discuss how your skills align with these requirements.
✨Showcase Your Communication Skills
As this role involves front line customer contact, it's crucial to demonstrate your communication abilities. Prepare examples of how you've effectively handled customer inquiries or resolved issues in previous roles, highlighting your ability to remain calm and professional under pressure.
✨Familiarise Yourself with ICT Systems
Since the position requires system administration of ICT systems, it’s beneficial to have a basic understanding of relevant technologies. Research common tools used in technical support roles and be ready to discuss any experience you have with similar systems.
✨Prepare Questions for the Interviewers
Interviews are a two-way street, so prepare thoughtful questions about the Building Control Team and their partnership with Mid Devon. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values.
