At a Glance
- Tasks: Support landlords and tenants, prevent homelessness, and resolve disputes in the private rental sector.
- Company: Join a dedicated team focused on improving housing conditions and community support.
- Benefits: Gain valuable experience, work in a supportive environment, and make a real difference.
- Other info: Collaborative team culture with opportunities for personal and professional growth.
- Why this job: Be a champion for tenant rights and help create a fairer housing landscape.
- Qualifications: Enthusiasm for housing issues and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking a motivated and enthusiastic officer to join our Private Sector Housing Team as a Landlord & Tenant Liaison Officer. The officer will work to support the private rental sector by advising landlords, letting agents, and tenants, aiming to prevent homelessness and enforce housing legal rights and obligations.
The Landlord & Tenant Liaison Officer's primary responsibilities include providing expert advice, support, and mediation to resolve disputes in the private rented sector. This involves preventing homelessness, tackling illegal evictions, educating communities on tenancy rights, and ensuring compliance with housing legislation such as the Protection from Eviction Act 1977, Housing Act 2024, and Renters Rights Act 2025.
Key Responsibilities- Monitoring and enforcing compliance with housing regulations and legislation
- Developing positive relationships with landlords, managing agents, tenants, and partner agencies to support compliance and facilitate early dispute resolution
- Collaborating proactively with the Housing Options Team to identify and mitigate homelessness risks arising from private sector disputes or unlawful eviction attempts
The officer will work within a dedicated team focused on addressing empty homes, improving energy efficiency, and managing disabled facilities grants. Regular team meetings and peer support are part of the structure to provide ongoing guidance and resources to ensure success in the role.
Interested candidates are encouraged to contact Wendy Slate, Service Lead for Private Sector Housing, for an informal conversation regarding the opportunity.
Tenant Liaison Officer in Exeter employer: NORTH DEVON DISTRICT COUNCIL
Join our dynamic Private Sector Housing Team as a Tenant Liaison Officer, where you will play a crucial role in supporting the private rental sector and preventing homelessness. We pride ourselves on fostering a collaborative work culture that values employee growth, offering ongoing training and support to help you excel in your role while making a meaningful impact in the community. Located in a vibrant area, our team enjoys a supportive environment with regular peer interactions and opportunities to engage with local partners, ensuring you have the resources needed for success.
Contact Details:
NORTH DEVON DISTRICT COUNCIL Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Tenant Liaison Officer in Exeter
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching common questions for Tenant Liaison Officers. Think about your experiences and how they relate to the role. We want you to shine, so practice your answers and be ready to showcase your skills!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview or networking event, drop a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s just good manners!
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you along the way. Plus, applying directly shows your interest in being part of our team. Let’s get you that job!
We think you need these skills to ace Tenant Liaison Officer in Exeter
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Tenant Liaison Officer role. Highlight your relevant experience in housing, mediation, or community support to show us you’re the perfect fit!
Show Your Enthusiasm:We love seeing candidates who are genuinely excited about the role! Use your application to express your passion for helping others and your commitment to preventing homelessness.
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to understand and directly related to the job description.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role.
How to prepare for a job interview at NORTH DEVON DISTRICT COUNCIL
✨Know Your Legislation
Familiarise yourself with key housing legislation like the Protection from Eviction Act 1977 and the Renters Rights Act 2025. Being able to discuss these laws confidently will show your understanding of the role and its responsibilities.
✨Showcase Your Mediation Skills
Prepare examples of how you've successfully resolved disputes in the past. Highlighting your mediation skills will demonstrate your ability to handle conflicts effectively, which is crucial for a Tenant Liaison Officer.
✨Build Rapport with Stakeholders
Think about how you can develop positive relationships with landlords, tenants, and agents. During the interview, express your strategies for building rapport and maintaining open lines of communication.
✨Teamwork is Key
Emphasise your experience working in teams and how you can contribute to a collaborative environment. Mention any previous roles where teamwork was essential, as this position involves regular collaboration with various agencies.
