Tenant Liaison Officer in Barnstaple

Tenant Liaison Officer in Barnstaple

Barnstaple Full-Time 30000 - 40000 € / year (est.) No home office possible
NORTH DEVON DISTRICT COUNCIL

At a Glance

  • Tasks: Support landlords and tenants, prevent homelessness, and resolve disputes in the private rental sector.
  • Company: Join a dedicated team focused on improving housing conditions and community support.
  • Benefits: Gain valuable experience, develop mediation skills, and make a real difference in people's lives.
  • Other info: Collaborative environment with ongoing support and opportunities for personal growth.
  • Why this job: Be a key player in tackling housing issues and ensuring tenant rights are upheld.
  • Qualifications: Enthusiasm for housing issues and strong communication skills are essential.

The predicted salary is between 30000 - 40000 € per year.

We are seeking a motivated and enthusiastic officer to join our Private Sector Housing Team as a Landlord & Tenant Liaison Officer. The officer will work to support the private rental sector by advising landlords, letting agents, and tenants, aiming to prevent homelessness and enforce housing legal rights and obligations.

The Landlord & Tenant Liaison Officer's primary responsibilities include providing expert advice, support, and mediation to resolve disputes in the private rented sector. This involves preventing homelessness, tackling illegal evictions, educating communities on tenancy rights, and ensuring compliance with housing legislation such as the Protection from Eviction Act 1977, Housing Act 2024, and Renters Rights Act 2025.

Key Responsibilities
  • Monitoring and enforcing compliance with housing regulations and legislation
  • Developing positive relationships with landlords, managing agents, tenants, and partner agencies to support compliance and facilitate early dispute resolution
  • Collaborating proactively with the Housing Options Team to identify and mitigate homelessness risks arising from private sector disputes or unlawful eviction attempts
Team Collaboration and Support

The officer will work within a dedicated team focused on addressing empty homes, improving energy efficiency, and managing disabled facilities grants. Regular team meetings and peer support are part of the structure to provide ongoing guidance and resources to ensure success in the role.

Interested candidates are encouraged to contact Wendy Slate, Service Lead for Private Sector Housing, for an informal conversation regarding the opportunity.

Tenant Liaison Officer in Barnstaple employer: NORTH DEVON DISTRICT COUNCIL

Join our dynamic Private Sector Housing Team as a Tenant Liaison Officer, where you will play a crucial role in supporting the private rental sector and preventing homelessness. We pride ourselves on fostering a collaborative work culture that values employee growth, offering ongoing training and support to enhance your skills while making a meaningful impact in the community. Located in a vibrant area, our team benefits from a strong network of partnerships and resources, ensuring you have the tools needed to succeed in this rewarding position.

NORTH DEVON DISTRICT COUNCIL

Contact Detail:

NORTH DEVON DISTRICT COUNCIL Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Tenant Liaison Officer in Barnstaple

Tip Number 1

Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.

Tip Number 2

Prepare for interviews by researching common questions for Tenant Liaison Officers. Think about how your experiences align with the responsibilities mentioned in the job description, and be ready to share specific examples.

Tip Number 3

Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation and reiterate your interest in the role. It shows professionalism and keeps you on their radar.

Tip Number 4

Apply through our website for the best chance at landing the job! We make it easy for you to showcase your skills and passion for the role, so don’t miss out on this opportunity to join our team.

We think you need these skills to ace Tenant Liaison Officer in Barnstaple

Advising Landlords
Mediation Skills
Dispute Resolution
Knowledge of Housing Legislation
Compliance Monitoring
Relationship Building
Community Education

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of a Tenant Liaison Officer. We want to see how you can contribute to preventing homelessness and supporting landlords and tenants.

Show Your Enthusiasm:Let your passion for housing rights and community support shine through in your application. We’re looking for motivated individuals who genuinely care about making a difference in the private rental sector.

Highlight Relevant Experience:If you've got experience in mediation, housing legislation, or working with diverse communities, make sure to showcase that! We love seeing candidates who can bring valuable insights and expertise to our team.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with our Private Sector Housing Team.

How to prepare for a job interview at NORTH DEVON DISTRICT COUNCIL

Know Your Legislation

Familiarise yourself with key housing legislation like the Protection from Eviction Act 1977 and the Renters Rights Act 2025. Being able to discuss these laws confidently will show your understanding of the role and its responsibilities.

Showcase Your Mediation Skills

Prepare examples of how you've successfully resolved disputes in the past. Highlighting your mediation skills will demonstrate your ability to handle conflicts effectively, which is crucial for a Tenant Liaison Officer.

Build Rapport with Stakeholders

Think about how you can develop positive relationships with landlords, tenants, and letting agents. During the interview, express your strategies for building trust and collaboration, as this is key to preventing homelessness and ensuring compliance.

Engage with Team Dynamics

Discuss your experience working in teams and how you contribute to a supportive environment. Mentioning your willingness to collaborate with the Housing Options Team will show that you're a team player who values peer support.