- To ensure the quality of visitors’ experience of the museum through the smooth, efficient and effective running of the day to day Front of House and trading operations
- To maximise income from the Museum’s trading activities
- Duty management of all front of house facilities and activities
- Shop management, including selection and buying of stock, sales reporting and maintaining the highest standards of presentation, service and safety.
- A key part of the Front of House team of staff and volunteers which aims to maximise customer satisfaction and income from shop and tea-room
- Shop management, including buying and sales reporting
- Front of House Duty Manager in the absence of the Front of House Manager
- Health and safety in public areas
- Any other reasonable duties as directed by the Front of House Manager
Proud member of the Disability Confident employer scheme
Front of House Assistant (Shop Lead)
Company: North Devon District Council
Salary: £27,274 to £32,046 a year, pro rata
Hours: Part-time
Location: Barnstaple, EX31 3NP
Working pattern: On-site
Job type: Permanent
Posting date: 4 Nov 2026
Closing date: 20 Nov 2026
Summary
- To ensure the quality of visitors’ experience of the museum through the smooth, efficient and effective running of the day to day Front of House and trading operations
- To maximise income from the Museum’s trading activities
- Duty management of all front of house facilities and activities
- Shop management, including selection and buying of stock, sales reporting and maintaining the highest standards of presentation, service and safety.
- A key part of the Front of House team of staff and volunteers which aims to maximise customer satisfaction and income from shop and tea-room
- Shop management, including buying and sales reporting
- Front of House Duty Manager in the absence of the Front of House Manager
- Health and safety in public areas
- Any other reasonable duties as directed by the Front of House Manager
Essential requirements
- Educated to GCSE standard at Grade 4 or above including English and Maths or be able to demonstrate an equivalent relevant qualificationExperience
- Experience of dealing with the public
- Previous experience of working in retail, including cash and credit card handling
- Experince of working with EPOS for stock control
- Experience of working with volunteers
- Excellent IT skills, with confidence in Microsoft Office including spreadsheets
- Excellent level of numeracyKnowledge
- Good knowledge of the local area
- Proven interest in museums, local history and tourism
- Organisational skills & a practical hands-on approach
About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.
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Front of House Assistant (Shop Lead) in Barnstaple employer: NORTH DEVON DISTRICT COUNCIL
As a Planning Technician with the Council, you will be part of a dynamic and supportive work environment that values collaboration and innovation. Our commitment to employee development is reflected in our comprehensive training programmes and opportunities for career progression, ensuring that you can grow alongside the exciting projects we undertake. Located in a vibrant community, this role offers the chance to make a meaningful impact on local planning policies while enjoying a healthy work-life balance.
Contact Details:
NORTH DEVON DISTRICT COUNCIL Recruitment Team
