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- Tasks: Support the Waste & Recycling team by managing tasks and resolving customer issues.
- Company: Join Environmental Enhancement, dedicated to improving community services and sustainability.
- Benefits: Enjoy flexible working options and a supportive team environment.
- Why this job: Make a real impact on waste management while developing valuable skills in a collaborative setting.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn!
- Other info: Perfect for students looking to gain practical experience in administration.
The predicted salary is between 30000 - 42000 £ per year.
Environmental Enhancement is seeking to appoint an Administration Support Officer to support the Council's Waste & Recycling team by allocating work, resolving customer complaints, co-ordinating with the Customer Service Centre and using various computer systems.
Use analytical skills to gather appropriate information to contribute to the improvement of the Waste and Recycling Service delivery.
Administration Support Officer employer: NORTH DEVON DISTRICT COUNCIL
Contact Detail:
NORTH DEVON DISTRICT COUNCIL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration Support Officer
✨Tip Number 1
Familiarise yourself with the Waste and Recycling services in your local area. Understanding the specific challenges and successes of these services will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Brush up on your analytical skills. Since the role involves using data to improve service delivery, being able to discuss how you've used data analysis in past roles will set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of the council or similar organisations. They can provide insights into the work culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Prepare for potential scenario-based questions in the interview. Think about how you would handle customer complaints or allocate work effectively, as these are key aspects of the role.
We think you need these skills to ace Administration Support Officer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities of the Administration Support Officer. Highlight how your skills and experiences align with the tasks mentioned, such as work allocation and customer complaint resolution.
Tailor Your CV: Customise your CV to reflect relevant experience in administration and customer service. Emphasise any analytical skills you possess, as these will be crucial for contributing to the improvement of the Waste and Recycling Service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the organisation. Mention specific examples of how you've successfully handled similar tasks in the past, particularly in resolving customer complaints or using computer systems.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-structured and easy to read. A polished application reflects your attention to detail.
How to prepare for a job interview at NORTH DEVON DISTRICT COUNCIL
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of an Administration Support Officer. Familiarise yourself with the Waste & Recycling team's objectives and how your role contributes to their success.
✨Demonstrate Your Analytical Skills
Since the job involves using analytical skills to improve service delivery, be prepared to discuss examples from your past experiences where you've successfully used data to solve problems or enhance processes.
✨Showcase Your Customer Service Experience
As you'll be resolving customer complaints, highlight your experience in customer service. Share specific instances where you effectively handled difficult situations and ensured customer satisfaction.
✨Familiarise Yourself with Relevant Software
The role requires using various computer systems. Brush up on any relevant software or tools that may be used in the position, and be ready to discuss your proficiency with them during the interview.
