Technical Support Officer in Barnstaple

Technical Support Officer in Barnstaple

Barnstaple Full-Time 30000 - 42000 £ / year (est.) No home office possible
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North Devon Council

At a Glance

  • Tasks: Support the Building Control Team with admin tasks and customer contact.
  • Company: Join a dynamic team working in partnership with Mid Devon.
  • Benefits: Flexible working options and great prospects for career advancement.
  • Why this job: Make a difference while developing your skills in a supportive environment.
  • Qualifications: Strong administrative skills and a passion for customer service.
  • Other info: Enjoy a blend of home working and office collaboration.

The predicted salary is between 30000 - 42000 £ per year.

We are looking for a first class administrator to support our Building Control Team that is working in partnership with Mid Devon. You will provide administrative support to the service including front line customer contact, registration of applications and system administration of ICT systems and the partnership website.

This post provides excellent prospects for advancement and the opportunity to work in a flexible way, with a degree of home working where the demands of the service permit.

Technical Support Officer in Barnstaple employer: North Devon Council

Join our dynamic Building Control Team in Mid Devon, where we prioritise a supportive work culture and offer flexible working arrangements, including the possibility of home working. As a Technical Support Officer, you will not only play a vital role in customer service and administrative support but also benefit from excellent opportunities for career advancement within a collaborative environment that values your growth and contributions.
North Devon Council

Contact Detail:

North Devon Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Technical Support Officer in Barnstaple

✨Tip Number 1

Make sure you research the company and its values before your interview. Knowing what they stand for will help you tailor your answers and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice common interview questions related to technical support and administration. We can’t stress enough how important it is to articulate your experience clearly, especially when it comes to customer contact and ICT systems.

✨Tip Number 3

Don’t forget to prepare some questions to ask at the end of your interview. This shows that you’re engaged and keen to learn more about the role and the team dynamics.

✨Tip Number 4

Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect with us directly.

We think you need these skills to ace Technical Support Officer in Barnstaple

Administrative Support
Customer Service
ICT Systems Administration
Website Management
Communication Skills
Organisational Skills
Attention to Detail
Flexibility
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Technical Support Officer. We want to see how you can support our Building Control Team effectively!

Show Off Your Admin Skills: Since this role is all about administration, don’t forget to showcase your organisational skills and any relevant experience. We love seeing examples of how you've managed customer contact or handled ICT systems in the past.

Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your points are easy to read and understand. This will help us see your potential right away!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at North Devon Council

✨Know Your Stuff

Make sure you understand the role of a Technical Support Officer and the specific tasks involved, like customer contact and ICT system administration. Brush up on any relevant software or systems mentioned in the job description to show you're ready to hit the ground running.

✨Showcase Your Communication Skills

Since this role involves front line customer contact, be prepared to demonstrate your communication skills. Think of examples where you've successfully handled customer queries or resolved issues, and be ready to discuss them during the interview.

✨Be Ready for Scenario Questions

Expect questions that ask how you would handle specific situations, especially related to administrative tasks or customer interactions. Practise answering these types of questions using the STAR method (Situation, Task, Action, Result) to structure your responses effectively.

✨Ask Insightful Questions

Prepare some thoughtful questions about the Building Control Team and the partnership with Mid Devon. This shows your interest in the role and helps you gauge if the position is the right fit for you. Consider asking about team dynamics or future projects they’re excited about.

Technical Support Officer in Barnstaple
North Devon Council
Location: Barnstaple
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