At a Glance
- Tasks: Support a dynamic surgical team with secretarial and administrative tasks.
- Company: Join NCIC, a leading healthcare provider in North Cumbria.
- Benefits: Enjoy 27 days holiday, NHS discounts, and flexible working options.
- Other info: Great career growth opportunities in a supportive and inclusive environment.
- Why this job: Make a real difference in patient care while developing your skills.
- Qualifications: GCSE English and experience in administration or medical terminology preferred.
The predicted salary is between 20900 - 22300 € per year.
Overview
Team Secretary - Surgical Care Collaborative
Team Secretary Band 3 - 37.5 hours per week (Monday - Friday). The closing date is 02 October 2025.
A Team Secretary role has become available within the Surgical Care Collaborative on a full time basis. Working hours will be over 5 days, with the opportunity of a flexible working approach.
Previous medical terminology knowledge, as well as knowledge of NCIC admin systems and processes, including RTT pathways and Textflow would be desirable.
The team consists of Medical Secretaries, Team Secretaries and Clerk Typists, working alongside Consultants, Nurse Practitioners etc to achieve collaborative objectives, including a 48 hour turnaround of clinical letters, forward clinic preparation, minute taking and general office admin duties including phones and emails.
Responsibilities
- Act as the focal point of communication for the Consultants and their team, confidentiality being the key issue at all times. Provide a high standard of secretarial and administrative support to the consultants, medical staff and their team, interacting with other departments, patients and GPs. Assist in the organisation of the consultants\' workload and ensure effective use of manpower and resources to assist in the smooth running of the department.
- Provide a full secretarial/administration service including audio/digital typing, filing and electronic filing systems, photocopying and scanning.
- Type clinics, discharge summaries and other internal and external correspondence, on behalf of the clinical teams, ensuring all documentation is correct.
- Open and action consultant\'s correspondence and respond accordingly.
- Maintain the consultant\'s diary and arrange appointments and meetings, coordinating non-clinical meetings to fit in with clinical commitments. Informing others of clinicians availability
- Ensure all theatre lists are used to capacity. Compile theatre lists effectively to avoid wasted theatre / consultant time and cancellations. Select from waiting list replacement patient for any theatre slot that becomes available due to short notice cancellation.
- Prepare admission lists, contacting patients and other relevant parties. Arrange transport for patients where appropriate.
- Please see the attached Job Description for more information.
About us
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.
Our 5 key principles demonstrate our belief in the delivery of \"safe, high quality care every time\":
- Being a clinically led organisation
- Quality and safety at the heart of our Trust
- A positive patient experience every time
- A great place to work
- Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Job responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed.
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:
- Junk Mail is checked regularly
Disclosure and Barring Service:
On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.
The changes mean that:
- youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
- the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.
If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.
Unlock Tel: 01634 247350, email advice@unlock.org.uk or complete the online form on the Unlock website
Please note the cost of the DBS check is increasing from 2nd December and the new cost will be
Standard DBS check £21.50, Enhanced DBS check £49.50 + any admin costs.
The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:
Standard Check: £18 + Administration cost of £3.85 = £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months.
Enhanced Check: £38 + administration cost of £3.90 = £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months.
As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.
A lease car may be available for this position; further details will be provided upon appointment if applicable.
27-day holiday scheme rising to 33 after 10 years
Access to NHS discounts with retailers and leisure companies
EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems
These schemes are subject to availability
Person Specification
Qualifications
- GCSE English language (minimum C grade) or equivalent.
- RSA 2 word processing or equivalent.
- RSA 3 word processing or equivalent
- NVQ 3 in administration or equivalent
Knowledge and Experience
- Operating word processing and computer packages
- Audio typing / word processing
- Medical audio typing / word processing
Skills and Aptitudes
- Requirements of the Data Protection Act, Freedom of Information Act, Access to Health Records and Defensible Documentation, Health and Safety and their application in the workplace
- Equality issues
- Medical terminology
- Microsoft Office
- PAS
Other requirements
- Willing to develop further relevant skills.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
North Cumbria Integrated Care NHS Foundation Trust
£24,937 to £26,598 a yearPer Annum Pro Rata
Team Secretary - Surgical Care Collaborative in Carlisle employer: North Cumbria Integrated Care NHS Foundation Trust
At North Cumbria Integrated Care NHS Foundation Trust, we pride ourselves on being an exceptional employer dedicated to delivering outstanding healthcare services. Our supportive work culture fosters inclusivity and compassion, while offering flexible working arrangements and opportunities for professional growth. With a commitment to employee well-being, we provide generous benefits such as a 27-day holiday scheme, access to NHS discounts, and an Employee Assistance Programme, making us a great place to build a rewarding career in healthcare.
Contact Detail:
North Cumbria Integrated Care NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Team Secretary - Surgical Care Collaborative in Carlisle
✨Tip Number 1
Network like a pro! Reach out to current or former employees at NCIC through LinkedIn or other platforms. A friendly chat can give you insider info about the role and help you stand out.
✨Tip Number 2
Prepare for the interview by practising common questions related to secretarial roles in healthcare. Think about how your skills align with their needs, especially around medical terminology and admin systems.
✨Tip Number 3
Show your enthusiasm for the role! During interviews, express your passion for supporting healthcare teams and improving patient experiences. It’s all about that positive vibe!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the NCIC team.
We think you need these skills to ace Team Secretary - Surgical Care Collaborative in Carlisle
Some tips for your application 🫡
Know the Role:Before you start writing, make sure you understand what the Team Secretary role involves. Familiarise yourself with the responsibilities and required skills mentioned in the job description. This will help you tailor your application to show how you fit the bill.
Show Off Your Skills:Highlight your relevant experience and skills, especially those related to medical terminology and admin systems like NCIC. Use specific examples to demonstrate how you've successfully managed similar tasks in the past. We want to see how you can contribute to our team!
Be Clear and Concise:When writing your application, keep it clear and to the point. Avoid jargon and long-winded sentences. Make sure your key points stand out so we can easily see why you're a great fit for the role. Remember, first impressions count!
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way to ensure it gets to us directly. Plus, you’ll find all the necessary information and resources to help you along the way. Don’t miss out on this opportunity!
How to prepare for a job interview at North Cumbria Integrated Care NHS Foundation Trust
✨Know Your Medical Terminology
Brush up on your medical terminology before the interview. Since the role involves working closely with consultants and medical staff, being familiar with terms related to surgical care will show that you’re prepared and serious about the position.
✨Familiarise Yourself with NCIC Systems
Take some time to research NCIC admin systems like RTT pathways and Textflow. Understanding these processes will not only help you answer questions confidently but also demonstrate your initiative and eagerness to fit into the team.
✨Showcase Your Organisational Skills
Be ready to discuss how you manage multiple tasks and prioritise effectively. The role requires coordinating appointments and managing diaries, so sharing specific examples of how you've successfully handled similar responsibilities in the past will be beneficial.
✨Prepare Questions for the Interviewers
Think of insightful questions to ask during the interview. This could be about the team dynamics, the challenges they face, or how success is measured in the role. It shows your interest in the position and helps you gauge if it’s the right fit for you.
